Customer Service Representative (Maternity Leave)
Innovation and the determination to deliver the best end result is what drives our business and we want you to be a part of it!
Summary about this job
Printing & Publishing Services
Company: Private Advertiser
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-8-2633-4037
Fax: +61-2-6097-9006
E-mail: n\a
Site: n\a
Detail information about job Customer Service Representative (Maternity Leave). Terms and conditions vacancy
- Exciting Rewarding Opportunity
- Reputable Brand in the Print Industry
- Immediate Start
- Maternity position with the opportunity for full time employment
WHO ARE WE LOOKING FOR?
We know it’s the people that make the true difference day to day, so if you have a true passion for customer service and print then Courtney is the place for you! Innovation and the determination to deliver the best end result is what drives our business and we want you to be a part of it!
A BIT ABOUT US…
Courtney is a company driven by innovation, backed by years of experience and fuelled by creativity, we deliver exceptional results to our clients. No one client is the same, no one problem is the same. We are committed to understanding unique circumstances, to deliver creative print, customised communication and marketing solutions across a diverse range of creative services to best meet our client needs, every day.
SO, WHAT’S THE ROLE ABOUT?
As a CSR you will be required to service customers on Courtney's online ordering system, Courtney Direct, by completing customer requests daily, providing information about Courtney Direct's full range of products/services and resolving production and service issues. The CSR will be required to process orders and complete relevant documentation as per company processes. The CSR will work closely with the Marketing team on the overall activity of the customers’ account and provide relevant information as required. The CSR will also work closely with the production team in order to service the customers’ requirements and deadlines. You will be supported by an experienced team and will receive on the job training.
DO YOU HAVE THESE SKILLS?
- Experience in estimating in the print industry would be an advantage
- Sound knowledge of print processes
- An understanding of the importance of meeting KPIs
- Understanding and meeting customer’s requirements
- Self-motivated, proactive and professional
- Organised and a strong attention to detail
- Clear and concise communication skills
- Providing exceptional customer service
- A ‘Can Do’ attitude!
READY TO APPLY?
This role is to cover a 6-12 month maternity leave position, with a possibility for a permanent role after the maternity leave cover.
If this sounds like the job for you, we’d love to hear from you.
Email your resume and cover letter to [email protected] or apply via the Seek apply now button.