Customer Service Representative
An opportunity exists for an experienced Customer Service Representative who can provide smooth running of day-to-day customer service operations.
Summary about this job
Printing & Publishing Services
Company: JDA Print Recruitment
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-2-2869-8288
Fax: +61-8-6938-2860
E-mail: n\a
Site: n\a
Detail information about job Customer Service Representative. Terms and conditions vacancy
- Well Established Company
- Signage Industry
- Customer Service Experience
The Company is a supplier of self-adhesive graphic films, reflective materials and other substrates used in the sign industry. An opportunity exists for an experienced Customer Service Representative who can provide smooth running of day-to-day customer service operations within the Company.
The Role:
- Liaising with customers by phone & email, and identifying the correct product for their needs
- Participating in internal training and expanding product knowledge
- Provide high levels of problem solving skills to support customer needs
- Management of sales process from inbound calls, order processing through to delivery of product
- Counter sales and administrative support to the Sales team and the Customer Service Manager
The Person & Skills Required:
- Experience within the signage industry is advantageous but not necessary
- Excellent organisational skills with effective time management
- Exceptional interpersonal and communication skills
- Experience working in a team environment, with the ability to also work autonomously
Located in the Eastern Suburbs, it is easily accessible from the Eastern Freeway and with parking available on-site.
If this sounds like your next challenge, APPLY NOW with your resume and cover letter, outlining your achievements by demonstrating exactly how you meet the above criteria.
Ref. JDA V3302A
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About JDA: JDA Print Recruitment specialises in recruitment and training services for the Printing and related industries, including Executive Management; Sales; Production and Estimating; Applications; Engineers and the Supply industry. JDA offices are located in Sydney, Brisbane and Melbourne, providing a national service to the pre-press, commercial printing, digital printing, label and packaging, print management and the Supply sectors of the industry.