Qualified Outboard Technician / Technical Service Advisor

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Detail information about job Qualified Outboard Technician / Technical Service Advisor. Terms and conditions vacancy

Qualified Outboard Technician / Technical Service Advisor

Are you an outboard technician looking to develop your technical skills into a career delivering expert support and direction in workshop brand management? Want to work for an established and evolving outboard brand? If so, then Suzuki Marine has the job for you.

We are seeking an experienced outboard technician to assist our growing network and commercial customers in a service advisory role. The role is part of our Service and Warranty department managing the WA and SA networks. You'll be given the opportunity to progress out of the workshop and help manage our dealer network’s service requirements and diagnose technical repairs, quite often, over the phone. The role also involves supporting boat shows and trade nights.

Subject to preferred candidate’s location, the role is offered from either a base in Perth or our own Head Office in Brisbane.

This is a great opportunity to provide expert advice and hands on support for the networks’ workshops, continually developing product knowledge and dealer technicians’ skill set. You’ll bring confidence, direction and focus into one of Australia’s fastest growing outboard brands. In return, we’ll provide opportunities to travel and to work with an exciting range of clients and customers, as well as expanding your technical knowledge by working directly with Suzuki Marine Technicians in Japan.

About Suzuki Marine

Our motors have a reputation for technical innovation and reliability. We are also the first choice for many commercial operators and marine rescue organisations – so why not make it your choice to join the Suzuki Marine team today and expand your already existing technical skills with brand management development and experience.

Key responsibilities:

• Liaising with dealers
• Customer Service
• Warranty service and repair work
• High communication skills
• Assisting sales team / dealer network with promotional events
• Data entry
• Workshop management

Essential to the role:

• Qualified Marine Mechanic
• Suzuki 4-stroke experience
• Experience in service / maintenance of outboards
• Boating and product knowledge
• Frequent travel within WA/SA, with boat shows and dealer visit cycles
• Travel opportunities throughout Australia
• Excellent communication skills
• Proven customer service experience
• Ability to work autonomously and in a team environment
• Intermediate Microsoft office skills
• Strong organisational skills
• Ability to meet deadlines and multitask
• Must have current car and marine driver's licence
• A vibrant people’s person

Package includes appropriate salary (commensurate with experience), laptop, mobile phone and company vehicle depending on location.

Got your interest? Apply now by attaching a cover letter and resume.