Customer Service - Automotive Service

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Do you have a mechanical aptitude, excellent computer skills and outstanding customer service skills? Apply now.

Summary about this job

Automotive Trades

Company: Pickerings Corporation Pty Ltd

Location: Northern QLD

Work type: Full Time

Salary: $40,000 - $49,999

Phone: +61-7-8370-2973

Fax: +61-7-8399-5975

E-mail: n\a

Site:

Detail information about job Customer Service - Automotive Service. Terms and conditions vacancy

  • Excellent team environment
  • Immediate start
  • Opportunity to work with a leading brand

About Us:

Pickering's Auto Group is a family owned and operated multi-franchise car dealership based in the vibrant city of Townsville. Representing eight new vehicle franchises including BMW, Kia, Mitsubishi, Skoda, Hyundai, LDV, RAM and Volkswagen we are currently seeking applications for experienced Customer Care Representatives to join our award-winning team.

Our Group:

As part of the Pickerings Automotive Group of companies that has Automotive Dealerships throughout regional Queensland and the Northern Territory we are one of the largest privately owned Automotive dealership businesses in Queensland. 

Position Criteria:      

This position would be suited to a highly-motivated team player who has previous experience working within a busy dealership, customer service or sales environment.  With strong interpersonal skills, you will be proactive in your daily responsibilities and have the ability to work unsupervised. To be successful within this role you will possess the following skills and attributes:

  • Excellent Customer service skills
  • Previous Sales experience is required
  • Maintain 100% accuracy and attention to detail
  • Strong communication skills
  • Excellent organisational skills
  • Mechanical aptitude and excellent computer skills

Ideally, we would like to secure someone with a passion for customer service excellence and demonstrated ability to work in a complex and fast -paced environment.  Your main duties and responsibilities will include:

  • Liaising with customers and assist with service bookings, sales and inquiries
  • Meeting and greeting customers for vehicle servicing
  • Processing of all service records, payments and manufacturer warranty claims
  • Liaising with customers on status updates of their service and or repairs

What's on offer:

Great team environment and excellent working conditions Monday to Friday only, a remuneration package that pays above Award Rates. Opportunity to grow a career with a leading automotive industry brand.

Apply Now:

All applications will be held in strict confidence, if you believe you have what it takes then click on apply now or send your resume to [email protected]

Only shortlisted applicants will be contacted.

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