Operations Supervisor - Newcastle
We are looking for a Operations Supervisor to join our team in the Newcastle region on a permanent full time basis.
Summary about this job
Cleaning Services
Company: Rentokil Initial
Location: Newcastle, Maitland & Hunter
Work type: Full Time
Salary: n\a
Phone: +61-7-2872-4489
Fax: +61-7-6048-8458
E-mail: n\a
Site: n\a
Detail information about job Operations Supervisor - Newcastle. Terms and conditions vacancy
Initial Hygiene has an excellent opportunity for an Operations Supervisor to join our team servicing the Newcastle region on a permanent full time basis. Initial Hygiene is a division of Rentokil Initial and has been offering hygiene solutions to businesses for over 40 years.
Reporting to the Operations Manager, you will be responsible for managing and developing a team of Service Technicians to ensure quality delivery of service and customer satisfaction.
Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills. Some two million customers rely on us to get the job done, quickly and effectively. Customers range from the largest multi-nationals to local restaurants and individual home owners.
The main duties for this role will include, but not be limited to:
- Supervise, develop and coach the Service Technician team
- Conduct & participate in monthly team and safety toolbox meetings
- Conduct regular quality audits
- Inducting new staff members to the team
- Managing and scheduling service runs
- Administration related to servicing activities
- Managing customer feedback
- Covering service runs for Service Technicians when required
The ideal candidate will possess:
- Previous experience in a Supervisory or Management role (minimum 2 years)
- Certificate IV Front line Management (desirable)
- Excellent customer service skills and negotiation skills
- People management skills
- Excellent communication skills, both written and verbal
- Ability to work well under pressure and meet KPI's
- Time management skills
- A current Australian Driver's licence is essential
As part of the recruitment process, you will be required to complete the pre-employment medical, police and reference checks.
You will receive a competitive salary package, fully maintained company vehicle, mobile phone and company uniform. If you're looking for a role where there are no two days the same then we want to hear from YOU!