Automotive Warranty Administrator

Summary about this job

Detail information about job Automotive Warranty Administrator. Terms and conditions vacancy

• Proven warranty experience within the Automotive Industry
• Excellent organisation and time management skills
• Join the team at Eagers Mazda!

Newstead, Full Time, Automotive
Please Quote Reference Number 69154

• Proven warranty experience within the Automotive Industry
• Excellent organisation and time management skills
• Join the team at Eagers Mazda!

We are one of the fastest growing, exciting and dynamic motor dealership groups in Australia. We are Queensland's largest automotive retailer and the second largest automotive retail group in Australia and we plan to keep growing. With over 140 dealerships representing 33 car brands and 11 truck & bus brands we have operations in 5 states and territories. We also own multiple Parts Distribution Centres and employ over 4,500 people.

A new exciting role exists for a Warranty Administrator to join our highly successful Eagers Mazda team located at Newstead.

Applicants must be well groomed and have good communication and time management skills. The successful applicant will take pride in offering the highest levels of customer service and will be responsible for assisting and supporting the Service Manager to drive and maximise productivity, efficiency and profitability.

Previous ERAnet experience will be an advantage.

To become part of our successful team, you'll be required to:

• Process all warranty & good-will claims in a timely manner
• Complete warranty claims to manufacturer guidelines
• Maintain warranty storage of return parts and return all requested parts
• Keep and maintain a warranty claim register
• File all warranty Repair Orders
• File all correspondence, service letters, technical bulletins and standard repair time guides
• Discuss all policy write offs with Service Manager
• Maintain clear direction on factory policy decisions
• Maintain positive relationships with manufacture representatives
• Assist service manager on daily operation of service department

To be considered for this role, applicants must be able to display:

• Previous experience in a similar role
• Good time management skills and be highly organised
• A high level of professionalism
• Excellent customer service skills and the ability to sell service products
• Strong organisation and self-motivation
• Excellent Communication skills
• Positive and a can do attitude
• Neat and tidy appearance
• Ability to work in a team environment

A competitive remuneration package, including performance bonuses will be available for the successful candidate. Additionally there are excellent career opportunities available within one of the most progressive organisations in the Australian automotive industry.

If you think you have the experience we're looking for, APPLY NOW and fill in the online application form.