Monitoring Centre & CCTV Operator (Full Time & Part Time)
Paul-Tec Group is an innovative industry leader based at Seven Hills, Opportunities are now available to grow your career as part of our dynamic team
Summary about this job
Security Services
Company: PAUL-TEC SECURITY
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-7-1145-5462
Fax: +61-8-7539-8177
E-mail: n\a
Site: n\a
Detail information about job Monitoring Centre & CCTV Operator (Full Time & Part Time). Terms and conditions vacancy
About us
Founded in 1977 - Paul-Tec Group is an innovative industry leader in the field of CCTV, Intruder Alarm Systems and Back to base monitoring. The Monitoring Centre is based in convenient Seven Hills.
We love security and we love innovation - it's what we do!
Perks
- Join us and work with leading edge technology
- Grow your career as part of our dynamic team
- While your own reliable transport is recommended the centre is easily accessible and has a regular bus service just a short walk away
About the role
Reporting to the Monitoring Centre Manager, your primary responsibilities will include:
- Alarm & CCTV Monitoring via the latest generation monitoring software
- Providing high quality front line customer service
- Taking inbound calls relating to alarm monitoring
- Making outbound calls relation to alarm monitoring
- Directing calls to the appropriate response services and escalating where necessary
- Assessing all alarms, incidents or emergencies
About you
The key to success in this exciting role is you! If you have:
- A current 1E Monitoring Centre Licence
- Monitoring Centre experience
- Available for shift work on a rotational basis
- High standard of oral and written English
- The ability to work autonomously and as part of a team to meet service delivery time frames
- Strong problem solving skills
- Customer focused with good communication skills
To apply please forward cover letter and a copy of your CV to [email protected] or by clicking on the "Apply Now" button below:
Only short listed candidates will be contacted.
www.paul-tec.com.au