Spare Parts Interpreter- boat and equipment trailers
Australian company dedicated to selling quality trailers is seeking a Spare Parts Manager to run our busy successful Spare Parts/Repair division
Summary about this job
Automotive Trades
Company: Edesign
Location: Gold Coast
Work type: Full Time
Salary: n\a
Phone: +61-7-7428-6880
Fax: +61-2-1557-2445
E-mail: n\a
Site: n\a
Detail information about job Spare Parts Interpreter- boat and equipment trailers. Terms and conditions vacancy
This position requires a dynamic, proactive and self motivated person with spare parts experience who can assist customers on repair and individual spare parts enquiries.
The candidate must have retail / direct customer interaction experience combined with superb computer skills. Demonstrated experience working within the functionalities of a CRM program is a must.
Those from the boat trailer, marine, car spare parts industry, combined with a mechanical background would be an advantage.
This is a autonomous and fast paced position requiring the candidate to have strong multi-tasking and time management skills.
Key duties will include:
- Give customers advice on spare parts for all makes and models of trailers
- Source particular spare parts
- Order and restock spare parts stock and maintain inventory
- Prepare quotes of parts/repair and advise customer if purchasing new trailer is more beneficial to the customer.
- Educating customer on spare parts and trailers
- Take orders in store, over phone and via website
- Assist within busy showroom with new trailer sales
- Keep website and product selection up-to-date
- Close sales
- Arrange and book boat fittings onsite
- Follow up customer calls and emails and maintain CRM
- Maintain client data bases and make after-sale calls
- Achieve sales targets.
- Arrange freight and dispatch
To apply for this role we are looking for you to demonstrate:
- Past Trailer Spare Parts experience
- Proven sales qualifications and experience
- Excellent phone manner and face to face communication skills
- Outgoing, friendly and motivational personality
- Ability to work autonomously and unsupervised
- A drive to succeed
- Ability to work under pressure and take responsibility
- Ability to run all aspects of a fast paced and busy spare parts division
- Computer literacy which encompasses skills in Microsoft Office, CRM and Emails
- A willingness to work span of hours which may include Monday to Friday 8:00am – 5pm, Saturday 8am – 12pm.