Service Technician - QLD

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Are you a qualified plumber and enjoy working with your hands and being on the road in a service capacity?

Summary about this job

Plumbers

Company: Billi Pty Ltd

Location: Brisbane

Work type: Full Time

Salary: n\a

Phone: +61-3-5354-5790

Fax: +61-8-1030-7965

E-mail: n\a

Site:

Detail information about job Service Technician - QLD. Terms and conditions vacancy

  • Take the next step working for a fast growing company.
  • Do you have exceptional customer relationship and leadership skills?
  • Permanent Full Time – start ASAP

Billi, an Australian manufacturer of instant boiling and chilled filtered drinking water systems, has an opportunity for a professional & experienced Service Technician in Brisbane.  

For over 20 years, Billi has lead the market with the premium product.  Billi is a long term company and is experiencing an exciting and sustained growth phase due to product innovation, unique sales approach and most importantly great customer service after sales support.

Your key responsibilities include, but are not limited, to:

  • Installation, Maintenance and Repair of boiling and chilled water systems
  • Troubleshooting using service manuals, computerised diagnostics & general technical experience
  • Conduct diagnostics for repairs and complete assessment for customers
  • Liaise with Customer Service Coordinators to ensure jobs are completed and if required follow up and further appointments arranged
  • Develop & maintain key relationships with significant industry personnel
  • Maximise sales opportunities such as follow up of quotes, new business development leads, after sales opportunities

We are looking for someone who:

  • Has a Plumbing License
  • Has experience working in a similar or service role - installation, repairs & maintenance
  • Has experience within the plumbing, electrical, whitegoods or coffee industries (though other industries will be considered)
  • Has exceptional customer service skills - you will be speaking to Builders, Plumbers, Building Owners, and Property Managers etc while you are out servicing / installing the product.
  • Is a team player
  • Is highly motivated self-starter with results orientation to complete tasks on time

Key Competencies & skills required:

  • Great customer service skills, be well presented and courteous.
  • Honest & Reliable
  • Team Player – 'a person who willingly works in cooperation with others'
  • Valid driver's licence.
  • Experience in a service / installation technician role.
  • Water, whitegoods or Coffee industries experience an advantage!
  • Hard working & driven.
  • Exemplary attendance and punctuality
  • Be willing to provide a National Police Clearance and Working with Children check.

What we can offer:

  • A competitive salary package
  • Service Van
  • Mobile phone
  • Laptop/Tablet
  • Ongoing comprehensive training and career development
  • Modern offices and a great team environment
  • Billi provides a safe smoke-free workplace and equal opportunity.

This is your chance to join a company with drive and enthusiasm; you will be able to make your mark in the development and expansion of our Service team.

If you are interested, please click "Apply Now" button below to complete the questionnaire, and submit your CV and one-page cover letter detailing how you meet the above selection criteria.

*No agencies please.

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