Central Coast Motor Group Wyong - Service Receptionist & Team Assistant

Top selling points:

• Multi-branded dealership with a long history
• Local employment with a successful company

 
About the Company
 
Since 1986, our company has helped many thousands of clients make the best most informed motoring choice. From our dealership based in Wyong, our teams service a vast area stretching from Hornsby to Newcastle. We proudly represent nine of the world’s top motoring brands and employ a team of over 200 dedicated staff.
 
About the Role
 
We are seeking an experienced customer service focused individual who can help keep our busy service department organised & supported each day.  Keeping cool under pressure & handling multiple enquiries on the phone & in person is quite typical, so this role will not suit those not up for a daily challenge.  Knowledge of vehicles is not required, but only strong individuals will be considered for this role.  We have a great team & the right person will truly love working here but it would not be wise to apply unless you know you have what it takes.   
 
Duties and Responsibilities
 

• Timely answering of incoming phone calls
• Service bookings
• Accurate data maintenance

 
Skills & experience
 

• Must thrive in a busy environment & be unfazed by peak periods
• Strong & confident demeanour with the proverbial “thick skin”
• Superb customer communication & follow up techniques
• Excellent personal organisational skills
• Careful attention to detail
• Proficient computer use
• Maintain strong daily disciplines to support team
• Hungry work ethic suited to a fast paced & challenging work environment

 
Culture and Benefits
 
At Central Coast Motor Group we are people focused, our team and customers alike. We foster a supportive environment with access to some of the world's leading brands in multiple locations. Therefore, the opportunities for your career growth are not capped. We also trade 6 days per week! No Sundays!
 
We are also passionate about giving back to the local community. We are very pleased to have projects ranging from local school support programs to various sporting and social club relationships. This gives us a wide reach across the community and helps the local area to continue to prosper.