Spare Parts - Customer Service
Customer Service Advisor - Scheduling Diary Bookings - Spare Parts Interpreter
Summary about this job
Automotive Trades
Company: Pride Autos & LPG - Launceston Tyrepower
Location: Launceston & North East
Work type: Full Time
Salary: $20 - $24.99 per hour
Phone: +61-3-2262-9686
Fax: +61-2-5945-7105
E-mail: n\a
Site: n\a
Detail information about job Spare Parts - Customer Service. Terms and conditions vacancy
We are seeking preferably an experienced automotive person who is looking to migrate to a customer advisor / sales and workshop parts role and who would enjoy this challenging and fulfilling role. The position involves a range of duties but is not limited to the following:
Excellent customer communication skills which requires listening to and efficiently processing requests in a timely manner
Schedule and maintain a manual and computer based workshop diary appointment systems
Have the ability to confidently discuss with customers their requirements and any updates on changed events including estimating future repairs
Management of ordering correct parts in a timely manner for all workshop jobs
Act as a link for communication between the Workshop department and Tyrepower department staff on shared jobs
Be equipped with strong and confident negotiation skills within the automotive supply industry
We are looking for a confident individual to join our friendly team who is comfortable communicating to a diverse customer base with the ability to consolidate transactions by walking each customer through the stages of their requirements and their relationship with our company
If you have the experience we are looking for and believe you share these same goals then forward your resume outlining your automotive / parts experience for a prompt response.