Electronic Security Service Technician

Summary about this job

Detail information about job Electronic Security Service Technician. Terms and conditions vacancy

Telstra SNP Monitoring  

• Have a passion for interacting with customers?
• Want to join an exciting and rapidly expanding business?
• Service & Minor Works Installs

Want to bring your service experience to a dynamic and expanding company.

We are seeking candidates who are customer focused to join a service team that offers a faced paced and dynamic work environment.

Key responsibilities:

• Delivering an excellent customer experience through the provision of routine service and maintenance to customers. First time resolution is essential.
• Ensure service dockets and all appropriate documentation is accurate, completed and on time to ensure timely invoicing of customers
• Ensure effective implementation of policies and procedures relating to Operations
• Support the Service department through compliance to the work schedule and participation in the call out roster.
• Be prepared to learn and actively deliver on an excellent customer experience for our clients.

To be successful you will require the following:

• Current Electronic Security Licence and Cabling License – Essential
• Current Drivers Licence – Essential
• Excellent problem solving, conflict resolution and analysis skills;
• Excellent written and verbal communication skills
• Knowledge and Certification of Gallagher (Cardax) desired but not essential 
• Advanced demonstrated knowledge and Certification of integrated security/ access systems including Tecom (Challenger) and Concept
• Broad range of commonly used Alarm systems, including Hills Reliance , Honeywell, Bosch Solution, etc.
• Demonstrated knowledge of IP Networks
• Demonstrated knowledge in a range of analogue and IP CCTV systems
• A team player who professionally interacts and collaborates with colleagues at work;
• A positive "can-do" attitude, flexible and adaptable in a consistently developing environment.

The Rewards:

• Working in a team based environment 
• Working Autonomously, Keeping within KPI's
• We are a strong advocate of career development with a wide support network for professional development;
• Competitive remuneration package.

If this sounds like you, please hit the Apply button!

Thank you for your interest - Only shortlisted candidates will be contacted