Permanent Part time Retail Security Officers - Central Coast NSW

Summary about this job

Detail information about job Permanent Part time Retail Security Officers - Central Coast NSW. Terms and conditions vacancy

The Company

Millennium Services Group Ltd is an ASX Listed National Company operating in Australia & New Zealand specialising in Security, Cleaning and Integrated Service in the retail shopping centre, commercial property and Commonwealth and State government sectors.

We offer employees excellent working environments, working conditions, career progression and continual training and development. With a large client base, including retail and corporate sites, we are able to provide you with stability and variety in your role.

Job Description

Millennium Services Group Ltd is currently seeking experienced, suitably qualified and highly motivated part time Security Officers for a regional sized, retail shopping centre located in the Central Coast NSW area.

This is a unique opportunity to join one of Australia's premier Integrated Service companies.

The Security Officer is responsible for delivering the highest standards of both customer and security services in a dynamic work environment.

The role requires experienced individuals with excellent knowledge in site security, building management systems and fire control systems; and the application of standard operating procedures.

In addition to excellent communication skills and five star customer service attributes, the role requires the aptitude and knowledge to apply security risk and hazard management principles in the work environment. The ability to maintain strong working relationships with Centre Management and key stakeholders including local Police to deliver security that meet the needs of the Centre, will be paramount to your success in this role.

An ability to work unsupervised is a must in this role.

The Primary Duties & Responsibilities include:

• Develop a comprehensive understanding of site policies and procedures
• Patrol premises effectively
• Control access to and exit from premises, including control of stock, if required
• Assess and respond to situations of risk
• Monitor individual and crowd behaviour
• Operate basic security equipment
• Operate basic fire suppression equipment
• Operate moving walkways, lifts, escalators and goods lifts
• Operate installed security gates, barriers and bollards
• Operate access control systems
• Manage keys and access swipe cards
• Operate intruder detection systems
• Operate and investigate fire panel notifications in accordance with site/client protocols
• Respond to calls for assistance and respond to alarm events
• Protect persons
• Protect self and others using basic defensive techniques
• Provide First Aid
• Control persons using effective crowd control techniques
• Manage conflict through negotiation
• Implement effective strategies for engaging with young people
• Implement effective strategies for engaging with intoxicated and drug affected persons
• Act as an Area warden and manage people effectively during an emergency
• Communicate effectively with visitors, customers, tenants and site management
• Use communication systems including portable radios
• Provide advice and directions to visitors and tenants
• Participate in workplace safety arrangements
• Report any OHS&E hazards or incidents identified in the workplace
• Comply with work instructions & Group Integrated Management System (IMS) policies
• Attend Tool Box chats and IMS training sessions when required
• Investigate and prepare reports – complete client incident reports
• Give evidence in Court
• Liaise with Police

Key Selection Criteria

Essential:

• Valid NSW Security Licence (Crowd Control)
• HLTAID003 Provide First Aid
• HLTAID002 Provide Cardio-Pulmonary Resuscitation (CPR)
• Current Open C Class drivers licence
• Excellent oral and written communication, negotiation and conflict resolution skills
• Excellent critical thinking and problem solving skills applicable in a dynamic work environment
• Aptitude to apply sound emergency response principles
• Ability to work unsupervised and self-motivated
• Retail security industry experience essential
• High degree of personal grooming
• Personable with excellent customer service attributes and the ability to engage stakeholders

Millennium Hi-Tech Group Pty Ltd

Master Licence # 408741152