Vehicle Service Advisor

Summary about this job

Detail information about job Vehicle Service Advisor. Terms and conditions vacancy

Albion Park Nissan and Suzuki, part of the southern Classic Cars Group represents multiple franchises including Volkswagen, Fiat Professional, Nissan and Suzuki.

Due to the ongoing growth of our Service operations, Albion Park Nissan and Suzuki is currently looking to appoint an experienced Service Advisor.

The candidate should:

Have excellent communication and interpersonal skills

• Have the ability to plan and prioritise workloads
• Demonstrate and understand the concept of productivity and efficiency
• Understand the core process of a service department, including the importance of CSI benchmarks
• Be able to form close relationships with internal staff and external clients

Key Responsibilities and tasks include:

•  Schedule service appointments and collect vehicle information
•  Producing repair orders for customers with full transparency including cost and time estimates
•  Following up with customers on the status of their vehicle and to ensure satisfaction
• Communicate the need for additional work, including any additional cost and time, documented accurately on the repair order
•  Liaise with external contractors and businesses to schedule work

The candidate is required to have current valid NSW driver's license and satisfactory driving record.
 

The selected candidate will be offered:

• Great salary package including incentive options
• Extensive ongoing product training and support

If you feel you are the right person for this position, please forward your resume to:

[email protected]

Applications will be held in the strictest confidence.