Fire Services Co-ordinator.
Very Busy Fast Paced Service Company. Manage Planned Maintenance Servicing alongside a team of Reactive Maintenance Staff. Managing Field Technicians
Summary about this job
Other
Company: Private Advertiser
Location: Melbourne
Work type: Full Time
Salary: $50,000 - $59,999
Phone: +61-2-5236-1636
Fax: +61-7-3950-3166
E-mail: n\a
Site: n\a
Detail information about job Fire Services Co-ordinator.. Terms and conditions vacancy
- Abundance of Work
- Great Work Atmosphere
- Fun, Young and Dynamic Group Office Group
Full Time Position for Fire Services Co-ordinator with an immediate start for the successful applicant.
We are seeking a Service / Scheduling Co ordinator to join our team. This role would be best suited to candidates who have extensive experience within a service based environment which is fast paced. You will schedule and track progress of Planned Maintenance Activities.
This position will involve, Scheduling, Appointment setting, Managing Field Service Technicians. Vehicle allocation, resourcing and basic administrative tasks. You must have a terrific memory, an eye for detail.
Duties:
·Liaise with Clients and Field Staff to coordinate and schedule appointments where necessary
·Record information on our database, maintain appointments calendar
·Create and maintain weekly job status reports
·You will be responsible for ordering parts, updating and dispatching technicians (including managing technician's timesheets)
Scheduling
· Provide an integral link in the delivery of Planned Maintenance Services to customers
Efficiently and professionally deploy phone calls to technicians ensuring the call response time requirements are met
· Ensure a high call closure rate within agreed time frames
· Ensure the scheduling of technicians is coordinated to reduce the total travel time and non-productive time.
· Ensure that Planned Maintenance Testing is completed within the set site specific deadlines
· Provide superior customer service to both external and internal customers at all times
To be successful in this role you will:
Be a motivated positive team player and a switched on dynamic self-starter with A CAN DO ATTITUDE who is able to work autonomously and keep the daily operations running smoothly. Persons who thrive in a busy work environment who consider them selves to be highly organized should apply.
We Offer:
Challenging and rewarding opportunities within a growing organisation. An opportunity to join and work within a small family like supportive team. This is a full time position Mon – Fri 8.30am – 5.00pm Bayswater location with ample street parking available.
The Right Candidate Should Apply Now !!