Service Receptionist/Warranty Clerk
Von Bibra Helensvale Auto Village is seeking a Service Receptionist/Warranty Clerk to join their servicing team.
Summary about this job
Automotive Trades
Company: Von Bibra Motors
Location: Gold Coast
Work type: Full Time
Salary: n\a
Phone: +61-8-9890-9179
Fax: +61-3-9991-9961
E-mail: n\a
Site: n\a
Detail information about job Service Receptionist/Warranty Clerk. Terms and conditions vacancy
Von Bibra Motor Group are a multi-franchised Group of dealerships located on the Gold Coast and are now seeking a Service Receptionist/Warranty Clerk to join their servicing team located in Helensvale.
It is imperative that the successful applicant have previous Customer Service experience and be customer focused with a can do attitude and fully understands that the customer does come first.
As a Service Receptionist you will be answering incoming calls to the service department, assisting customers with service bookings, answering queries and directing calls within the department.
As a Warranty Clerk you will also be responsible for the correct record keeping of all warranty paperwork as required by the manufacturer. You will keep abreast of all manufacture recalls and announcements and follow up on any outstanding warranty claims.
Previous dealership or customer service experience would be advantageous. We will also provide on the job training for the selected candidate.
You will have
- Excellent verbal and written communication skills
- High attention to detail
- Ability to work within tight deadlines
- Intermediate computer skills
If you would like to be part of a successful team working with renowned products and great customers, please forward your resume and a covering letter addressed to the Service Manager by clicking below on "Apply Now".
We will be back in contact directly with those candidates who are shortlisted for an interview.