Product Manager - SaaS, Growth Potential
You'll work with customer service, marketing and development to manage the development and life cycle of all the products Trybooking provides.
Summary about this job
Other
Company: Trybooking
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-2-7644-5158
Fax: +61-2-8009-7680
E-mail: n\a
Site: n\a
Detail information about job Product Manager - SaaS, Growth Potential. Terms and conditions vacancy
- Opportunity to develop and implement strategy
- High level of autonomy
- Ability to grow within the company
OVERVIEW
We are looking for a Product Manager to join a highly collaborative and fast-moving team dedicated to building innovative ticketing software for community events across Australia. You should be comfortable in an open, fluid, fast-growth environment and bring an energetic and creative approach to your work, spanning high-level strategy as well as in-the-trenches execution.
POSITION SUMMARY
In this role, you will be directing the development and life cycle for all the products TryBooking provides to our clients. This includes our core ticketing and events management platform, mobile applications and ticket purchase and scanning hardware. You will define simple, elegant and effective product capabilities that address the needs of our clients and the industry. You will partner with our software development team to create business requirements and use cases, prioritize resources, implement and rapidly deliver new product releases.
To succeed in this role, you will need strong business acumen with the ability to set and manage product priorities and timelines; a deep curiosity about client behaviour; great oral and written communication skills and a proven ability to understand and apply technological concepts to real world problems. Leading and successfully negotiating relationships with individuals in different positions, different backgrounds and of different skill levels is critical.
This is a full-time position, accessible via public transport South Yarra.
KEY RESPONSIBILITIES
- Define the market, product strategy and roadmap for the product category.
- Identify and develop new product opportunities that match client and market needs.
- Assess market competition by comparing the company’s product to competitors’ products.
- Define and prioritize new features for our event ticketing product.
- Manage and work with a designer (remote) and a web developer to create and deliver functional solutions on schedule.
- Introduce and market product changes by providing feature and benefit descriptions to sales and marketing as well as coordinating with client support.
- Perform post-launch research and analysis and incorporating that data into future iterations.
- Create support and training documents and presentations for internal and external users.
- Develop and leverage financial analytics to deliver profitable growth.
QUALIFICATIONS
- 2+ years of experience in product management or similar role
- Experience in online business
- Demonstrated ability to provide effective support on a broad range of activities requiring attention to detail
- Excellent analytical and communication skills (written and verbal)
- Solid organization skills and flexibility to handle a variety of time sensitive tasks and projects
- Be able to perform effectively as a team member, collaborate with different cross-functional teams and be able to work independently in the pursuit of company objectives
- Ability to travel on occasion to support business activities or industry events
- Enjoy new challenges in a fast-paced environment
ABOUT TRYBOOKING
TryBooking, a Connexeo company, is Australia’s largest online ticketing service (by number events). We facilitate 20,000 events per week primarily across community events.
Since launching in 2008 we have had continued and sustained growth due to our core principals of excellent service, fantastic software coupled with affordable pricing and a commitment to strong data privacy. This has helped us help over 70,000 clients within Australia.
Earlier this year we expanded our services to New Zealand and now that we are part of Connexeo we plan to roll out our software into the US by the end of 2018.
Connexeo employs more than 150 people globally with locations Australia, Mexico and several offices in the United States. The Trybooking team is currently around 40 people split evenly between our South Yarra office in Melbourne and overseas locations.
Find out more about Trybooking (www.trybooking.com) and Connexeo (www.connexeo.com).