Customer Relationship Manager

Summary about this job

Detail information about job Customer Relationship Manager. Terms and conditions vacancy

What’s your ambition? Is it a big goal or small steps? Professional or personal? We’d like to know, because we make your ambitions our business.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives.

 

What this opportunity involves:

We’re currently seeking a Customer Relationship Manager (CRM) to join one of our onsite property teams! This is a busy and fast-paced role, being the front line of all communication for tenant/customer services, the CRM’s primary responsibility is to develop and foster the relationship with occupants and stakeholders of the Centre.

A snap shot of the role:

• Conducting tenant visits and formal meetings, with follow up as required on any matters raised
• Ensuring all customer service and related events or activities are carried out in a timely manner
• Assisting with the formulation of the annual budget and quarterly forecasts of relevant accounts relating to customer service
• Managing the “check-in process” with all new customers to the building, and establish meeting schedule through to post-occupation
• Ensuring all customer service and related events or activities are carried out in a timely manner
• Responsible for ensuring the marketing collateral is utilised effectively and is consistent

Sound like the job you are looking for? Before you apply it’s also worth knowing what we are looking for:

Your ability to communicate with people at all levels, ensuring all needs of the tenants and visitors to the property are met are key to success this role! Team this with your ability to think laterally, accommodate change and encourage new ideas, and importantly, prioritise, will make you a star candidate!

Excellent computer skills with proficiency in Microsoft Office programs, and a background in marketing or public relations is highly regarded!

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sights and imagine where JLL can take you...

JLL is committed to developing and maintaining a diverse workforce. We encourage Aboriginal and Torres Strait Islanders applications and enquiries.

Apply today, quoting job reference number TS78574BR.

Please note, although developing relationships with agencies forms a component of the JLL talent acquisition strategy, on this occasion agency submissions will not be accepted.