Workplace Lead
Adecco Brisbane is proud to be working with this employer of choice that is seeking a Workplace Lead to join their team.
Summary about this job
Body Corporate & Facilities Management
Company: Adecco
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-3-4137-5413
Fax: +61-2-1092-5228
E-mail: n\a
Site: n\a
Detail information about job Workplace Lead . Terms and conditions vacancy
- Immediate Opportunity
- CBD Location
- Global Organisation
The primary function of this role is to oversee and manage the end to end delivery of workplace support services, within this thriving and busy CBD building.
Client Details
This organisation is a global powerhouse and industry leader within corporate real estate, that looks for people who embody their values and deliver to the highest standards in a client-focused environment.
Description
Overseeing the customer service team and facilities coordinators, you will be responsible for but not limited to:
- Providing ongoing coaching, support, and development to the team
- Developing a training matrix and individual development plan for team members
- Conducting staff meetings and one to ones
- Ensuring your team is delivering a high level of customer service
- Managing any escalations
- Overseeing the rosters
- Liaising with third parties and contractors
- Ensuring all tenancy agreements are being maintained
- Attending meetings with stakeholders
- Coordinating events
- Overseeing coverage of reception areas
- Developing and implementing training plans
- Reviewing workplace systems and processes
- Providing administrative support
Profile
To be considered for this role it is essential that you have:
- Strong hospitality and customer service skills
- Experience working in a corporate environment
- An understanding of facility management services
- The ability to deal with multiple stakeholders professionally and efficiently
- Experience leading teams
- The ability to develop and implement processes and procedures
- Excellent attention to detail
- Excellent communication skills both written and verbal
- The ability to multi-task
- Strong administration skills
- Contractor management experience
- The ability to work autonomously and are self-motivated
Job Offer
The role on offer comes with a competitive salary and the opportunity to work for an industry leader with career progression opportunities.
For a confidential discussion regarding this role, please contact Cassandra Leigh or Rachael Buggins on 07 3000 1500.