New Client Consultant
All vacancies of Australia • Real Estate & Property • New Client Consultant
This role requires a passionate, self-motivating professional who has excellent communication skills and the ability to connect with people. This role
Summary about this job
Residential Leasing & Property Management
Company: McGrath Estate Agents
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-7168-1340
Fax: +61-3-2583-9889
E-mail: n\a
Site: n\a
Detail information about job New Client Consultant. Terms and conditions vacancy
KEY DUTIES & ESSENTIAL FUNCTIONS
Deliverables
BUILDING CLIENT BASE
- Working with your GM to prepare, develop & execute a growth strategy + business plan each year.
- Building trust within the sales team
- Having in-depth knowledge of each sales agent of their stock and activity levels.
- Present and give updates at each sales meeting.
- Weekly / Fortnightly catch ups with each sales agent and sales manager
- Following industry trends locally.
- Adhering to a strict marketing plan to ensure condition exposure across print and digital.
- Updating your social platform promoting any good news stories.
- Researching business opportunities and new income streams
- Consistent client communication around market condition and pricing, to reduce days on market
- Prospect for new property management listings each week
- Monitoring and targeting high days on market properties with sales and PM division
- Perform rental property appraisals for all current listings
- Establish and maintain client database of prospective clients and key property management contacts
- Maintain an accurate, up-to-date record of all rental property appraisals and new property management listings obtained – Weekly Activity Report to be updated by each Friday COB.
- Prepare photos, signboard and advertisements for available rental properties.
- Together with the Leasing Consultant to conduct open homes.
- All new managements to be entered into Property Management System – Landlord, Property & Tenant/s.
- Oversee the establishment of the files for all new management listings obtained and personally verify their accuracy before being passed to a Property Manager for further processing.
- Obtain and provide all necessary property and client information for each new listing and provide it to the relevant Property Manager
- Attend all Department meetings
- Attend all training sessions as directed by the Department Manager
- Follow all documented procedures required of this role. Fully participate in the creation of new procedures.
Live the McGrath Values
- We are a team: generous, loyal, trustworthy, and there for each other
- We work hard, we’re always willing to learn, and love to celebrate our wins
- We are always sweating the details: We are responsible for people’s livelihoods
- We advise our clients with respect, dignity, empathy, and meticulous high standards
- We are positive, approachable and passionate. Our attitude is contagious
SKILLS, KNOWLEDGE & ABILITY
- High level organisation and time management skills, proven ability to prioritise
- Exceptional interpersonal skills to support our 6 star customer service focus
- Highly developed telephone, written & verbal communication skills
- Excellent negotiation and sales skills
- Excellent presentation skills
- Ensures the integrity of critical information for input into systems
- Ability to maintain quality of work without sacrificing detail and working to deadlines
- Flourishes in a team environment, ability to collaborate for the achievement of higher level goals
- High level knowledge of the relevant local area
- Current Certificate of Registration and CPD requirements
- Current Driver’s License & full comprehensive car insurance required
- Adheres to policies and procedures
- Sense of urgency
- Self-motivated and driven
- Cross cultural understanding
- Residential Tenancies Act
- Anti-Discrimination Act
- Privacy Act
- Basic accounting knowledge
KPI
- Meet commission and target guidelines
- Sales or external leads to be followed up with 24 hours
- Generate weekly performance reports
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