Practice Manager – Central Location, Dynamic Firm, Stretch Opportunity

Summary about this job

Detail information about job Practice Manager – Central Location, Dynamic Firm, Stretch Opportunity. Terms and conditions vacancy

• Awarded Firm
• Great Culture

About the business and the role

You dream of working in a place where you are challenged yet supported, where your ideas are valued and your initiative applauded. Where your happiness at work is of critical importance and you can contribute in a real way to client outcomes. Where you can take that next step. Read on!

Who is Chamberlains?

Chamberlains is seeking a Practice Manager to ensure the smooth running of the firm, based in our Canberra headquarters. 

Chamberlains is a nationally awarded full-service firm with a real difference.

Job tasks and responsibilities

Why should you apply?

The professional services industry is changing and we believe in constantly challenging how things are "done", to stay at the forefront of this trend. We are dedicated to finding more and better ways to share our knowledge, provide clients with an exceptional experience and provide our team with opportunities to learn and excel.

Whether you are an experienced administrator, a manager of projects or teams, or someone with a professional services background (yes, even a lawyer!) who has ever thought "if I were running a firm…", we want to hear from you.

In addition to full-time candidates, we would be pleased to consider proposals from exceptional candidates who may be seeking a flexible role such as 4 days per week or a compressed work schedule.

What's involved?

Our Practice Manager is a critical team member in ensuring service quality to both internal and external clients. This is an all-round business support and operations management role for someone with experience across all business functions. You will oversee all Operations, Finance, HR, IT and Marketing with the support of the Directors and the wider Business Support Team.

A day in your new life will see you: 

• Overseeing daily operations of the business including office arrangements and managing the Business Support Team to provide excellent service to all clients
• Assisting with the Financial Management of the firm, including overseeing cash flow management, trust accounting, managing the firm's operating budget and assisting our external accountant with month end reporting
• Organising and managing the firm's internal programs and initiatives including the Continuing Professional Development Program and Customer Service Standards
• Managing HR including recruitment, inductions, training and reviews
• Managing facilities including liaising with our IT provider to ensure continuity of service
• Managing and delivering marketing activities including events, social media and print/digital advertising
• Working closely with and reporting to the Managing Director and the Board towards the happiness of our team, the satisfaction of our clients and growth of the firm

Skills and experience

What have you got?

The successful candidate will be able to demonstrate:

• Excellent written and verbal communication skills and the ability to communicate with clients and all employee levels
• Self-motivation, drive and autonomy
• Prior experience managing a team
• Excellent attention to detail
• Sound knowledge of financial management
• Proficiency in Microsoft Office including Word, Excel, Outlook and Sharepoint