Dispute Resolution Analyst

All vacancies of AustraliaLegalDispute Resolution Analyst

Multiple opportunities to secure a brand new role within a government dispute resolutions team.

Summary about this job

Litigation & Dispute Resolution

Company: Randstad - Contact Centre

Location: Melbourne

Work type: Full Time

Salary: n\a

Phone: +61-3-5777-3860

Fax: +61-8-3240-6125

E-mail: n\a

Site:

Detail information about job Dispute Resolution Analyst. Terms and conditions vacancy

About AFCA

The Australian Financial Complaints Authority (AFCA) will commence on 1 November 2018, providing consumers and small businesses with easy access to a single scheme to resolve complaints about products and services provided by financial firms.

AFCA will replace the Financial Ombudsman Service (FOS), the Credit and Investments Ombudsman (CIO) and the Superannuation Complaints Tribunal (SCT).

About the role

Due to extensive growth we require a number of Case Analysts to join our team initially commencing on a full time, fixed term contract through to June 2020 where you can positively contribute to the community on a daily basis.

This is an exciting opportunity to use your legal and/or industry experience to resolve standard disputes whether by negotiation, conciliation or investigation and assessment.

Demonstrated skills

  • Solid experience within legal and/or industry related experience in superannuation, banking and finance, insurance, investment
  • Ability to draft detailed, logical, well explained and comprehensive decisions in plain English or demostrated ability to gain the necessary skills
  • Strong communication skills to be able to conduct conciliations and negotiations
  • The ability to manage multiple cases in an efficient manner providing a supportive customer focus to achieve fair and timely outcomes
  • Tertiary qualifications in legal, finance and/or commerce highly valued

Benefits

  • Genuine career development including study assistance, secondments, training programs and CPD courses
  • Positive work/life balance encouraged with potential flexible working arrangements
  • Salary packaging options
  • Extensive health and wellbeing initiatives including an onsite employee assistance program
  • Fun social events

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Responds for Dispute Resolution Analyst on FaceBook

Read all comments for Dispute Resolution Analyst. Leave a respond Dispute Resolution Analyst in social networks. Dispute Resolution Analyst on Facebook, LinkedIn and Google+