**Teleclaims Consultant | General Insurance**
Join a renowned General Insurance claims team | Play a critical part in the claims process | Great team atmosphere!
Summary about this job
Claims
Company: Bluefin Resources Pty Limited
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-4476-4047
Fax: +61-8-3733-2859
E-mail: n\a
Site: n\a
Detail information about job **Teleclaims Consultant | General Insurance**. Terms and conditions vacancy
An exciting opportunity has arisen to provide exceptional levels of customer service in a Teleclaims Role in a well established General Insurance team.
The role will involve:
- Taking inbound calls and being the first point of contact for customers lodging a home & contents or motor claim
- Liaising with different internal and external stakeholders
- Keeping accurate and detailed file notes
- Reporting any suspicious or potentially fraudulent claims
- Providing excellent customer service levels at all times
- Ensuring all customer queries are dealt with as quickly and efficiently as possible
About you:
- Strong customer service experience, ideally from a call centre environment.
- Claims lodgement experience is preferable
- Sound communication skills
- have an eye for to detail and strong listening skills
- Show empathy in different situations
- Team Player
- Ability to work to deadlines and meet KPI's
- Enthusiasm and energy
In return:
- Genuine career progression opportunities
- Flexible working shifts
- Structured and comprehensive training
- Support and guidance from experienced managers
- Competitive remuneration
**Interviews taking place immediately**
Please apply today for immediate consideration or contact Emily Isaacs, Bluefin's Specialist Insurance Recruiter, on 02 9270 2606 for further information.
Please note only successful candidates will be contacted.
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