Dispute Resolution Manager
An exciting opportunity for a Dispute Resolution Manager to join our team at Xchanging based in Melbourne CBD !!!
Summary about this job
Workers' Compensation
Company: Xchanging
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-3-5620-6645
Fax: +61-7-3748-1603
E-mail: n\a
Site: n\a
Detail information about job Dispute Resolution Manager. Terms and conditions vacancy
- Flexible Working Solutions
- Purposeful Growth Opportunity
- Convenient CBD Location
About us:
Xchanging is an international company with a global footprint providing innovative business processing, technology and procurement services. We have over 8,000 employees in 11 countries, providing services to customers in 43 countries.
In Australia, we specialise in workers' compensation claims and premium management, and support injured workers in their recovery and return to work.
We are looking for candidates with strong experience in worker's compensation sector, Victoria Legislative knowledge and excellent customer service skills who like to combine a professional environment and working with friendly people.
Your Role:
As a Dispute Resolution Manager, you will work autonomously and in collaboration with the entitlements managers and case managers, you will provide expert legal and technical analysis on all legal issues relevant to case management. You will be integral to ensuring effective and sustainable resolution on claims issues and represent Xchanging in the Conciliation process. You will be required to maintain stakeholder relationships and regularly update stakeholders on outcomes, alongside managing DIS.
What you'll need to succeed:
As the successful applicant, we are looking for candidates with strong experience in case management, eligibility and technical management who like to combine a professional environment with a friendly workplace. You will have extensive experience within Workers Compensation and demonstrate a strong understanding of Workers Compensation legislation. Experience within Dispute Resolution will be of advantage to you. You will demonstrate a keen ability to learn, alongside possessing great technical skills and attention to detail. You will require a great work ethic and display fantastic customer service skills, alongside the ability to build and maintain strong relationships. Advanced communication skills with the ability to empathise will be key. You will have strong problem solving and decision making skills, have the ability to adapt to different situations and be organised and driven to achieve outcomes.
What you get:
You will be offered a competitive salary package alongside the opportunity to join a collaborative and supportive team. You will be offered the opportunity to work with a highly regarded market leader, gaining invaluable experience, highly regarded within the financial services sector. You'll receive training and support and numerous career opportunities are possible. Additionally, the opportunity to grow your skills and be a valued member of such a high performing team.
What you need to do now:
If you're interested in this role, please forward an updated copy of your CV on [email protected]. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.