Reception / Superannuation Admin Support Officer - WOLLONGONG

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Local Government Super is seeking to employ a well presented Receptionist /Superannuation Admin Support Officer for the Wollongong Office.

Summary about this job

Superannuation

Company: Local Government Super

Location: Wollongong, Illawarra & South Coast

Work type: Full Time

Salary: n\a

Phone: +61-8-9026-4151

Fax: +61-3-5658-8134

E-mail: n\a

Site:

Detail information about job Reception / Superannuation Admin Support Officer - WOLLONGONG. Terms and conditions vacancy

About the business and the role

As an industry super fund, LGS is run solely for the benefit of our members. We work hard to get results for them, not shareholders, so when it comes to recruiting we are looking for employees with a passion for customer service.

We're unique in that we've been committed to a responsible and sustainable investment approach for more than 10 years now. We aim to provide our members with strong long-term returns by investing in the long-term sustainability of our community and environment.

Job tasks and responsibilities

Whilst the main focus of this role is meeting and greeting members, being the first point of contact for all superannuation related telephone inquiries you will also be responsible for:

Key responsibilities include but not limited to:

  • Maintain a professional appearance of the reception and meeting rooms
  • Assisting management with superannuation related ad-hoc administrative tasks
  • Provide support to the Client Support Officer's and financial planning adviser's as required
  • Maintain and order of office supplies where necessary
  • Respond to member phone calls and walk- in (where applicable) by using all communication channels available

 

Skills and experience

For consideration of this role you must possess:

  • An understanding of the superannuation / retirement environment
  • Excellent level of customer service (including principles and practices)
  • Excellent verbal and written communication skills
  • Excellent telephone manner
  • The ability to create a positive and lasting impression of the business for all members and visitors to the business
  • Proficiency in Microsoft Word, Excel and Outlook and Access
  • Able to demonstrate a high level of attention to detail

Job benefits and perks

We recognise that to get the best for our members, we need to employ the best. That's why we offer our staff a range of benefits including:

  • opportunities for ongoing training and development
  • paid study and volunteer leave
  • paid parental leave
  • salary sacrifice options
  • health and wellbeing initiatives (e.g. annual flu shots)
  • green workplace
  • work life balance

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