Claims Officer

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Multiple opportunities for people who want to build a purposeful career in Worker's Compensation Industry. Work with the best Worksafe Agent !!!

Summary about this job

Workers' Compensation

Company: Xchanging

Location: Melbourne

Work type: Full Time

Salary: n\a

Phone: +61-3-9497-5684

Fax: +61-2-8499-8214

E-mail: n\a

Site:

Detail information about job Claims Officer. Terms and conditions vacancy

  • Excellent Career Growth Opportunities
  • Convenient Location
  • Excellent Work Life Balance

Xchanging is an international company with a global footprint providing innovative business processing, technology and procurement services. We have over 8,000 employees in 11 countries, providing services to customers in 43 countries.

In Australia, we specialise in workers' compensation claims and premium management, and support injured workers in their recovery and return to work.

About the role:

Working within the Medical Management team, you will provide advice to determine liability on low risk claims and process claims information in accordance with legislation and to achieve early return to work. Working as part of a collaborative team there is room for career progression and growth.

Skills

  • Make contact with employer and injured worker (and other relevant parties) to discuss liability and any other issues
  • Assess worker's time lost and return to work possibilities
  • Authorise payment of entitlements, for example medical treatment
  • Coordinate and facilitate case conferencing and team review with IMA's and Technical Managers to develop Case Management Action Plans.
  • Manage all claims in portfolio ensuring timely response and appropriate treatment
  • Cease benefits as appropriate
  • Ensure file notations are made consistently as required.
  • Prepare, conduct and action file review.

Experience

  • Problem Solving and Decision Making Skills
  • Experience in Insurance & Customer service preffered
  • Attention to detail and organisational and planning skills
  • Strong communication Skills - Written and verbal
  • Resilience and perseverance
  • Customer Service focus
  • Reliability

 

For the candidate:

We recognise the contribution of our ‎employees ‎and ‎reward our staff with a ‎competitive salary, career opportunities and ongoing professional development. 

In return for your experience and dedication, Xchanging offers a range of attractive benefits:

  • A generous Reward and Recognition program.
  • Competitive salary packages and other financial benefits, including a lucrative Employee Referral Program 
  • A great work/life balance
  • A dynamic and stimulating work environment, where career progression and learning are paramount, and participation in company and community events is actively encouraged.

 

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