Insurance Administration Manager

Summary about this job

Detail information about job Insurance Administration Manager. Terms and conditions vacancy

The Company

Crowe Horwath in Australasia is the largest provider of accounting, audit, tax, business and financial advice to individuals and small and medium enterprises. From a comprehensive network of over 110 offices located in regional, rural and metropolitan areas, we combine local knowledge with world-class technology to help you on your financial journey.

Our vast geographical footprint and team of over 3,000 principals, professionals and support staff provides you access to expertise across the entire range of financial services, ensuring more than just financial advice.

The Role

We are looking for a committed and experienced Client Services Manager to join our dynamic national business. This role is a full-time, permanent position with unique career progression opportunities. This position is flexible to being based in any of the following areas:

• Melbourne,
• Geelong,
• Mildura,
• Colac

You will need to be an energetic and motivated individual who displays initiative and a flexible and positive attitude. This is an exciting and varied role which will see you interact with people at all levels across the business.

Responsibilities include, but are not limited to:

• Co-ordinating the roll out of the Group Tax Audit Insurance program nationally and in New Zealand.
• Training of the local office
• Assist with the development of marketing and collateral to assist with the education of clients
• Working with local offices to produce the client listings
• Ensuring mail-outs and follow ups are sent as scheduled
• Follow up and recording of results
• Liaising with our provider to ensure that the register of clients is maintained and kept up to date
• Act as a resource to help with new clients / individual offering

You will also be responsible for the duties of a Claims Supervisor:

• Supporting and supervising our claims process and team.
• Assisting support and advisers on getting claims paid and finalised
• Making sure clients are communicated with on a regular basis
• Ensuring a compliant and rigorous Claims process is completed

Qualifications, Skills & Experience:

• 3 - 5 years’ experience in similar role (Preferred) being: Tax Audit Insurance and/or Insurance Claims handling.
• Excellent client and stakeholder relationship skills
• Proven leadership experience and ability to work within a team of people is highly favourable, however can train for the right person
• Excellent communication skills and attention to detail
• Resourceful, motivated, highly organised, resilient and solutions orientated

In addition to a competitive salary package, you will enjoy the benefits of working within a positive environment with access to ongoing learning and career development opportunities.

Next Steps:

If you are interested in joining our fast-growing company and your skills meet the above criteria, please submit your cover letter and resume by clicking 'Apply'. More experienced candidates are encouraged to apply.

Please note only successful candidates will be contacted.