Recoveries Officer

Summary about this job

Detail information about job Recoveries Officer. Terms and conditions vacancy

• Global Organisation
  
• Great Team Environment
• Named on Ethisphere Worlds Most Ethical Companies for the 8th consecutive year

About the Company
Gallagher Bassett is a global company and Australia’s largest Third Party Administrator (TPA). Our focus is refreshingly simple:  We manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.
 
Our Culture – The Gallagher Way
We care for our customers, our people, our owners, the community and their future.  Our core values reflect our beliefs.  They form our unique culture and are the ingredients that unite Gallagher Bassett towards our purpose.
 
The Role
 
We currently have a Full Time Permanent opportunity within our Adelaide office for a Recoveries Officer. This role is responsible for effectively managing a portfolio of worker, employer, provider scheme / contract debt recovery cases or third party wrong doer cases. The role is also responsible for contributing to the sustainability of the Return to Work Scheme in SA in line with contractual obligations.
 
Reporting to a Team Manager, the main responsibilities include:

• Providing a high level of professional customer service to both internal and external stakeholders;
• Working closely with internal stakeholders to identify third party wrongdoer recovery potential and minimise the impact of overpayments to injured workers, employers or providers;
• Communicating with stakeholders when unauthorised payments occur, providing technical assistance when required to reduce potential overpayments; and;
• Investigating potential recoveries and documenting outcomes, and commencing recoveries, where appropriate within agreed timeframes;

 

The Candidate
To be successful in this role you will need to have highly developed communication and interpersonal skills, with a well-developed customer service ethos. We are seeking an individual with a strong sense of accountability, and well-rounded organisational and time management capabilities. Coupled with the ability to think strategically and apply their knowledge on the recovery process. Experience within workers compensation or public liability / third party debt recovery will be held in high regards.
 
Culture and Benefits
Employing 900 staff in Australia, of which nearly 200 are based in the Adelaide office, Gallagher Bassett values its employees and offers a friendly and comfortable working environment. In recognition of our employees, Gallagher Bassett offers:

• A great team atmosphere with a positive culture
• Learning and Development opportunities
• Staff referral programs
• Industry leading technology
• Flexible working hours

To apply
If this sounds like you, click on ‘Apply for this Job’.
Applications Close 12pm Friday 13^th July 2018.
Note: only shortlisted candidates will be contacted.
Only people with the right to work in this country will be considered for this position
 
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