Complex Claims Manager
Grow your career; balance your lifestyle; work for an organisation truly focussed on its people and the community it supports
Summary about this job
Claims
Company: Allianz Australia Insurance Ltd
Location: Darwin
Work type: Full Time
Salary: n\a
Phone: +61-3-6763-9243
Fax: +61-3-3762-9348
E-mail: n\a
Site: n\a
Detail information about job Complex Claims Manager. Terms and conditions vacancy
- Heart of Darwin CBD Location
- Work for a trusted brand in the NT
- Great opportunity to grow your career and bring your skills to a new Territory
TIO is a division of Allianz Australia Insurance Limited, the fourth largest general insurer in the country and part of the global Allianz Group, the world's largest general insurer. You'll get the support you need to have an enriching career and enjoy what really matters to you, all backed by the world's largest general insurer providing financial strength and a long-term sustainable future for TIO.
Our Motor Accidents Compensation (MAC) Team is integral to the organisation as they employ a number of specialist claims staff to assisting customers in their time of need. MAC delivers a market leading customer experience when assisting those who have sustained injuries in a motor vehicle accident. We currently have an exciting and challenging opportunity for a Complex Claims manager. With a strong focus on achieving results, excellent people management skills and a strong customer focus to manage our claims performance, you will use your experience to lead and motivate the team to achieve the highest standards of performance and service delivery.
You will effectively demonstrate your skills by developing, coaching and motivating the team, whilst continually driving business improvement and maintaining a high performance culture .You will be responsible for coordinating the business unit resources and activities directly affecting overall performance and customer service standards.
To be successful in this role, you will have:
- Complex claims experience with a large corporate organisation
- Allied health experience (highly regarded)
- Strong history of achieving performance objectives (financial, customer and people)
- Strong people management skills - including coaching and development
- Excellent communication skills and relationship building skills (including conflict resolution)
- Strong initiative and problem solving abilities combined with a solid business acumen
- Professional and approachable demeanour
This is a great opportunity to further develop your skills within a high performing team at a leading global insurer. We recognise the contribution of our employees and reward our staff with a dedicated range of attractive benefits:
- Wide range of Insurance, Household, Lifestyle and Travel discounts available
- Variety of flexible leave options
- On-going training & development opportunities
We value customer focus, reliability and team work and we are seeking people with the same values. We recognise our employees as our most valuable asset and are committed to helping people to build a long term career within a strong inclusive team culture.
If you are looking to develop your career, take on new challenges and gain valuable experience with a strong global business, apply now and see where your career with TIO can take you!