Case Manager

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We are looking for expression of interests who can join a large upcoming project that specialise in Workers Compensation and Personal Injury.

Summary about this job

Claims

Company: EML

Location: Melbourne

Work type: Full Time

Salary: n\a

Phone: +61-7-8494-9413

Fax: +61-3-8063-8485

E-mail: n\a

Site:

Detail information about job Case Manager. Terms and conditions vacancy

  • Expression of Interest
  • Melbourne CBD Location
  • Rewarding Career – passion to help people get their lives

We are looking for expression of interests who can join a large upcoming project that specialise in Workers Compensation and Personal Injury Claims Management.

  • Expression of Interest
  • Melbourne CBD Location
  • Rewarding Career – passion to make a difference and help people get their lives back

We help people get our lives back - do you want to help us achieve our goal and be part of a fulfilling role within Workers Compensation? EML are currently looking for expression of interests who would interested in Case Management and want to make a difference in the lives of others. As a Case Manager, you will not only find yourself in a rewarding career, but you will also expand on your knowledge and capabilities through our training programs, which will promote continual learning and growth.

Key Responsibilities

  • Be part of a dynamic and supportive team, with coaching, dedicated Learning and Development consultants, specialist advisors, and a passionate Team Leader
  • Take responsibility for ongoing case management of a portfolio of Life Insurance claims
  • Liaise with clients, customers, and external providers – working collaboratively across all stakeholders to assist our customers in return to work and return to health
  • Work with the Team Leader to manage and oversee the day to day work activity, training and development of a team of Case managers, Trainee Case Managers and claims Assistants.

Skills & Experience

  • Passion to make a difference and help people get their lives back after injury or illness
  • Demonstrated experience within a worker’s compensation, personal injury and/or experience working in case management, insurance, call centre, Allied Health or community services
  • A driven professional with highly developed written and verbal communication skills and excellent time management and organisation skills
  • Strong problem solving skills with experience in negotiation and/or conflict resolution
  • Careful consideration to detail with a high concern for accuracy
  • Proactive, positive attitude, resilient and a willingness to learn
  • Ability to work in a team with good, empathetic people skills

What’s on Offer:

We value our people and support them to do their best work by investing in their professional development. EML provides career opportunities and great employee benefits, including:

  • A vibrant, collaborative team culture
  • Great work/life balance with flexibility around working from home
  • Rostered days off per month
  • Comprehensive learning and development support
  • Employee profit share scheme
  • Competitive salary packages
  • 17.5% annual leave loading

About the Company:

At EML, we have over 2,000 employees Australia wide and our business is focussed on achieving industry leading return to work outcomes and improving broad work health and safety for the benefit of workers, employers and the broader community.

Our values – respect, integrity, responsible and outcome driven – guide us in everything we do to provide quality services to workers and employers and support our vision: we help people get their lives back.

If you meet the above criteria and want to be part of our growing team, please show your expression of interest by applying now to Racquel Barcello.

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