Insurance Claims Lodgement and Customer Service
All vacancies of Australia • Insurance & Superannuation • Insurance Claims Lodgement and Customer Service
Claims Lodgement Consultant required for a global Insurance Services provider with excellent customer service experience & proven attention to detail
Summary about this job
Claims
Company: Options in Finance
Location: Sydney
Work type: Full Time
Salary: 48000 - 55000
Phone: +61-3-7357-6187
Fax: +61-3-5109-8566
E-mail: n\a
Site: n\a
Detail information about job Insurance Claims Lodgement and Customer Service. Terms and conditions vacancy
The main focus of this role is to answer inbound calls from Customer and to lodge claims accurately and in a timely manner as well as answer inquiries and questions, handle complaints, troubleshoot problems and provide information to the customers while displaying exceptional customer Service.
Tasks:
- Ensure accurate and timely processing of client services claims.
- Ensure accurate and timely process of incident coding.
- Ensure follow ups are completed.
- Ensure that claims are effectively and efficiently lodged into the system
- Assist with additional project requirements as directed by the Contact Centre Manager.
- Maintain and grow effective client relationships
- Strong relationship building skills
- Exceptional verbal and written communication skills
- Strong decision making skills
- Ability to manage multiple tasks
- The ability to think on your feet
If you would love to work in a global company that offers career progression and have a passion for insurance, please apply today!
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