**Teleclaims Consultant | General Insurance**

All vacancies of AustraliaInsurance & Superannuation**Teleclaims Consultant | General Insurance**

Join a renowned General Insurance claims team | Play a critical part in the claims process | Great team atmosphere!

Summary about this job

Claims

Company: Bluefin Resources Pty Limited

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-2-3485-7406

Fax: +61-3-1784-5296

E-mail: n\a

Site:

Detail information about job **Teleclaims Consultant | General Insurance**. Terms and conditions vacancy

An exciting opportunity has arisen to provide exceptional levels of customer service in a Teleclaims Role in a well established General Insurance team.

The role will involve:

  • Taking inbound calls and being the first point of contact for customers lodging a home & contents or motor claim
  • Liaising with different internal and external stakeholders
  • Keeping accurate and detailed file notes
  • Reporting any suspicious or potentially fraudulent claims
  • Providing excellent customer service levels at all times
  • Ensuring all customer queries are dealt with as quickly and efficiently as possible

About you:

  • Strong customer service experience, ideally from a call centre environment.
  • Claims lodgement experience is preferable
  • Sound communication skills
  • have an eye for to detail and strong listening skills
  • Show empathy in different situations
  • Team Player
  • Ability to work to deadlines and meet KPI's
  • Enthusiasm and energy

In return:

  • Genuine career progression opportunities
  • Flexible working shifts
  • Structured and comprehensive training
  • Support and guidance from experienced managers
  • Competitive remuneration

**Interviews taking place immediately**

Please apply today for immediate consideration or contact Emily Isaacs, Bluefin's Specialist Insurance Recruiter, on 02 9270 2606 for further information.

Please note only successful candidates will be contacted.



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