Group Claims Manager
WE’RE FOR your growth | WE’RE FOR your wellbeing | WE’RE FOR your recognition | WE’RE FOR your success WE’RE FOR you….
Summary about this job
Claims
Company: AIA Australia Limited
Location: Brisbane
Work type: Full Time
Salary: Join Asia Pacific’s pre-eminent life insurer!
Phone: +61-2-3050-2735
Fax: +61-2-2246-8341
E-mail: n\a
Site: n\a
Detail information about job Group Claims Manager. Terms and conditions vacancy
WE’RE FOR your growth…
At AIA Australia we focus on career development, people development and leadership capability, so that you’ll be nurtured and have all the opportunities to reach your full potential. Join one of Asia Pacific’s largest life insurers that is committed to your personal and professional growth.
An opportunity is available in our Brisbane SunSuper team for a Claims Manager. This role is responsible for ensuring the embedded claims team works consistently within AIA Australia’s claims management guidelines and to the appropriate levels of quality and consistency required in order to fulfill AIA Australia’s obligations to its client.
This role is a the key relationship contact point from a claims perspective for this key client and is responsible for achieving the required claims service standards as agreed between funds/clients and AIA Australia.
This position is responsible for setting the claims management philosophy, through frequent analysis of the claims experience and trends; and positioning their team members to implement claims management strategies that will influence the claims experience to meet AIA Australia’s expectations.
You will lead and develop the Claims Team Leaders, including on-going coaching and mentoring to support them in targeted recruitment to manage the claims book, overseeing on-going performance and development of staff in the team, monitoring KPI’s and performance expectations and identifying any training and development needs.
WE’RE FOR your wellbeing…
We understand healthy employees are happy employees. That’s why we have a culture of care that promotes wellbeing, inclusion and flexibility. With fruit box deliveries, recharge days, flexible work arrangements and an AIA Vitality membership (including a FitBit!), we endorse work-life balance.
WE’RE FOR your recognition…
We recognise your efforts and hard work because we understand that everyone in our AIA family is important. When people feel valued, they become more productive and satisfied, and we want you to feel inspired every day.
WE’RE FOR your success…
Your success is ours. Not only do we provide you with all the resources for you to thrive, we enable you to be the best that you can be. We encourage creative thinking and you will even be rewarded for it!
WE’RE FOR you…
For further information please contact [email protected]