Return To Work Specialist

All vacancies of AustraliaInsurance & SuperannuationReturn To Work Specialist

We are accepting Expression of Interest from RTW Specialists with relevant Worker's Compensation Front End and Long Tail case management experience.

Summary about this job

Workers' Compensation

Company: Xchanging

Location: Melbourne

Work type: Full Time

Salary: n\a

Phone: +61-7-9132-8676

Fax: +61-8-4250-1767

E-mail: n\a

Site:

Detail information about job Return To Work Specialist. Terms and conditions vacancy

  • Competitive Salary Packaging
  • Personalized Internal Growth Opportunities
  • Flexible Working Solutions

About Xchanging

Xchanging is an international company with a global footprint providing innovative business processing, technology and procurement services.  We employ over 8,000 employees in 11 countries, providing services to customers in 43 countries.

In Australia, we specialise in Workers' Compensation Claims, Premium Management, Procurement and Advisory Services.

About the Role

The Return To Work Specialist will take the lead on influencing and driving return to work on cases identified at high risk of exceeding expected RTW outcomes. Working closely with case managers, the RTW Specialist will manage the RTW aspects of allocated cases. The RTW Specialist will utilise their knowledge and skills in RTW and injury management, and exceptional stakeholder management skills to drive optimal RTW outcomes.

To be successful in this role you will have‎:‎

  • Problem Solving & Decision Making
  • Work Management - Attention to detail, organisational and planning skills
  • Communication – written and verbal
  • Resilience & Perseverance
  • Customer Service
  • Negotiation & Influencing
  • Continuous Improvement & Initiative

Required Expertise  

  • Ideally 2 years' experience in claims management (Case Manager)
  • Knowledge of medical and paramedical terminology and procedures, including the forms of treatment applicable to injury is advantageous;
  • Strong working knowledge of Accident Compensation Act 1985 and associated regulations
  • WorkCover scheme
  • Teamwork
  • Flexibility and ability to adapt to change
  • Providing advice
  • Ability to follow rules and regulations
  • Computer skills
  • Microsoft Office (Word and Excel)
  • Intermediate to advanced knowledge of computer system
  • Intermediate to advanced knowledge of ACCtion and Novus

Benefits

We recognise the contribution of our ‎employees ‎and ‎reward our staff with a ‎competitive salary, career opportunities and ongoing professional development. 

 

In return for your experience and dedication, Xchanging offers a range of attractive benefits:

  • a generous Reward and Recognition program
  • competitive salary packages and other financial benefits, including a lucrative Employee Referral Program 
  • great work/life balance
  • a dynamic and stimulating work environment, where career progression and learning are paramount, and participation in company and community events is actively encouraged.

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