Service Centre Consultant

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We are looking for Service/Contact Centre Consultant to join our high performing and collaborative team. As a Service Centre Consultant you will

Summary about this job

Other

Company: ClearView

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-3-5412-4824

Fax: +61-7-6832-5307

E-mail: n\a

Site:

Detail information about job Service Centre Consultant. Terms and conditions vacancy

  • Great salary package + bonus + company benefits!
  • Great benefits and growth
  • Great team and culture
We are looking for Service/Contact Centre Consultant to join our high performing and collaborative team. As a Service Centre Consultant you will provide a high level of service to our customers and Adviser community on life products, whilst ensuring that they achieve resolution on all enquiries.

You will:
  • Managing customer and adviser enquiries via Inbound calls relating to life insurance products
  • Handle and process life insurance renewals, cancellations, increases etc.
  • Deliver exceptional customer service and problem solving in every interaction
  • Work closely with internal department like Operations, Product, Distribution teams and many more!
 
To be successful in this role you will have:
  • 1 - 2 years' experience in a similar role is preferred. Must have prior contact centre experience
  • Customer service orientated
  • Excellent communication and problem solving skills
We can offer you:
  • Great development and career opportunities
  • Learning & training opportunities
  • Rewarding culture, fun team events and team building activities.
 
Why us?
ClearView rewards creative thinking so we can deliver the best outcomes to our customers and partners. We'll give you the support you need to help balance your career with the things that make your life rich - such as family, health and doing the things you love.

ClearView employees get a great range of benefits, from discounts on financial services and insurance products to workplace incentives and family and lifestyle provisions

Apply now!
If this position sounds like the next step in your contact centre career, and you would like to work for an organisation that is passionate about its brand and the quality of services it provides to its clients, then we would love to hear from you.

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