Long Tail Claims Technical Manager - Worker's Compensation
We are accepting Expression of Interest from Technical Managers with relevant Worker's Compensation Long Tail case management experience.
Summary about this job
Workers' Compensation
Company: Xchanging
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-7-3127-9771
Fax: +61-2-3596-6674
E-mail: n\a
Site: n\a
Detail information about job Long Tail Claims Technical Manager - Worker's Compensation. Terms and conditions vacancy
- Competitive Salary Packaging
- Purposeful Growth Opportunities
- Excellent Work Life Balance
About Xchanging
Xchanging is a DXC company. DXC Technology is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change.
We have a clear and confident vision for navigating the future and have met the challenges of innovation many times. Our success is built on the trust we’ve earned from clients. We work with clients, at their site, to solve complex challenges in ways that minimise business risk and maximise opportunity. We strive to support a culture of performance, matched with integrity. Our CLEAR values guide our instincts and inform our actions
In Australia, Xchanging specialises in Claims Management, Business Process Services and Insurance Technology.
About the Role
The Technical Manager position plays a key role in Xchanging's growth strategy in Workers' Compensation. The purpose of the role is to provide advice and feedback to Case Managers on appropriate legislation to better understand and anticipate the technical and legal aspects associated with each claim. Assist with improving return to work outcomes, determining ongoing entitlements for the injured worker and reducing overall claim costs.
Your strength in resilience to achieve business and Worksafe objectives, through utilisation of your analytical and communication capability will see your success in this position.
To be successful in this role you will have:
- Communication skills – written and verbal, presentation skills
- Superior customer service skills
- Strong understanding of Agent remuneration drivers
- Work management - attention to detail, organisational and planning skills
- Relationship building skills
- Problem solving & decision making
- Resilience & perseverance
- Negotiation & influencing
- Continuous improvement & initiative
- Drive to succeed
- Strong analytical skills
- Strategic thinking and approach
Required Expertise
- Relevant tertiary qualification in business and/or rehabilitation or health related discipline; or equivalent experience;
- Technical knowledge / industry experience:
- A minimum of 3 years' experience in claims management or in a statutory benefits system
- Strong working knowledge of Accident Compensation Act 1985 and associated regulations
- Worked across multiple claims disciplines
- Exposure to WorkSafe Victoria claims management systems
Benefits
We recognise the contribution of our employees and reward our staff with a competitive salary, career opportunities and ongoing professional development.
In return for your experience and dedication, Xchanging offers a range of attractive benefits:
- a generous Reward and Recognition program
- competitive salary packages and other financial benefits, including a lucrative Employee Referral Program
- great work/life balance
- a dynamic and stimulating work environment, where career progression and learning are paramount, and participation in company and community events is actively encouraged.