Front Office Receptionist - 6 months fixed term
We have an opportunity to join our Warrnambool Park as their Front Office Receptionist on a 6 month fixed term full time basis.
Summary about this job
Front Office & Guest Services
Company: Discovery Holiday Parks
Location: South West Coast VIC
Work type: Full Time
Salary: n\a
Phone: +61-2-2751-6163
Fax: +61-2-2017-1433
E-mail: n\a
Site: n\a
Detail information about job Front Office Receptionist - 6 months fixed term. Terms and conditions vacancy
- 6 months fixed term full time opportunity
- Join an amazing culture where our values are "HAVE FUN"
- Be the face of our company!
About Us
Discovery Parks is Australia's largest owner operator of holiday and accommodation parks located in more than 60 of Australia's most beautiful locations. With a vision to become the best accommodation provider in Australia we deliver a consistent, distinctly local, welcoming experience and create a sense of community by making it personal every time. We help people create their own unique stories.
Warrnambool is a regional centre and former port city on the south-western coast of Victoria, Australia. Enjoy city lifestyle experiences wrapped up in the spectacular beauty and wild nature of the raw Southern Ocean.
The role
Our Front Office Receptionist is going on parental leave and as a result we are now looking to replace her. You are a customer focused superstar and enjoy working at the forefront of our business. This role is key to our Park ensuring that our guests are greeted with smiles and warmth and are provided with the best service.
Responsibilities of the role include:
- Meeting, greeting and checking-in customers.
- Assisting customers by phone, email or in person. Monitoring, identifying and meeting their needs.
- Handling and resolving customer complaints in a positive and professional manner.
- Making reservations in a computerised system (RMS).
What we're looking for
You will need to demonstrate flexibility and reliability as this role will be working across a 7 day roster. We're looking for an individual with exceptional customer service skills, RMS9 experience and with great local knowledge that can be put to use assisting our guests. If you've got experience in front office/reception/guest services, a drive to deliver great customer service, and a bubbly personality with a 'can do' attitude, we'd like to hear from you!
This role is being offered full time on a six month fixed term contract.
How to Apply
Discover what matters - APPLY NOW! Please visit the careers page on www.discoveryparks.com.au or apply below. Please have your cover letter and resume together in one file ready to upload.
Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges.