Park Manager

Summary about this job

Detail information about job Park Manager. Terms and conditions vacancy

• Influence positive change and drive park growth
• Drive revenue and guest experience
• Full time, permanent position in the heart of Rockhampton

• Influence positive change and drive park growth
• Drive revenue and guest experience
• Full time, permanent position

About Us 

Discovery Parks is Australia's largest owner operator of holiday and accommodation parks located in more than 60 of Australia's most beautiful locations. Our vision is to become the best accommodation provider in Australia!

We are focused on innovation, high quality service and offering guests a “best in class experience”. We believe when people, place and process are in balance we achieve Happy People.

The Role 

Our amazing Accommodation Park in Rockhampton is looking for a strong strategic leader with exceptional experience managing high-end hotels or resorts. 

You will be dedicated, driven, and able to ensure the delivery of exceptional guest service whilst achieving revenue targets and guiding the day to day work and development of a dedicated team. Most importantly, you will bring with you a passion for the holiday park lifestyle in a city location!

The Person

We are looking for somebody able to prioritise their own workload to achieve daily outcomes whilst also understanding the big picture. You will bring to the role:

• Management of front office customer service team, ensuring high standards are maintained
• Under the direction of the Regional Manager and with support of the marketing team, proactively plan and implement sales and marketing activities in line with customer needs
• Financial management (formulating, assessing and delivering budgets/financial data)
• Ongoing reporting on financial and operation progress, including the debtor management
• Management and leadership of a diverse park team including administration, housekeeping, grounds and maintenance
• B2B and B2C + Local Area Marketing
• Lead by example ensuring efficient management practices are employed, maintaining compliance with safety, statutory and brand standards
• Contribute to developing initiatives to drive occupancy in the short to medium term
• Night patrols and after hours call-outs

Skills, Knowledge and Experience

Management experience in the daily operation of a resort or hotel-based business, with strengths in financial and business management will set you up for success. Other key skills include:

• Strong analytical skills
• Demonstrated sales experience and ability to network
• Understanding of contemporary sales and marketing principles and practices
• Building and developing group and corporate sales packages
• Understanding OTAs and market conditions and balancing tariff and occupancy
• Proficiency in social media platforms, CMS and Microsoft suite
• Demonstrated experience in mentoring, coaching and developing staff
• C-class drivers licence is essential
• Experience in conducting business development activities and brand promotion
• Tertiary or post-graduate qualifications in tourism, business, marketing, hospitality or similar disciplines is highly advantageous

Remuneration

We offer a salary package that provides participation in a generous manager incentive (bonus) scheme and additional employee benefits.

How to Apply

Discovery what matters - APPLY NOW! Visit the careers page at www.discoveryholidayparks.com.au or via the link below.

Prior to an offer of employment being made, candidates must provide authority for a Federal Police and Working With Children Clearance to disclose any criminal offences or charges.