Department Trainer - Food & Beverage

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We have a new and exciting opportunity for a Department Trainer to complete all training requirements and delivery of Food & Beverage

Summary about this job

Management

Company: The Star Sydney

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-7-4281-3885

Fax: +61-7-6463-3099

E-mail: n\a

Site:

Detail information about job Department Trainer - Food & Beverage. Terms and conditions vacancy

Department Trainer – Food and Beverage

The Star is more than a casino, a hotel, a restaurant or bar – it's a complete entertainment destination offering countless opportunities to develop your career with future opportunities for growth.

We have a new and exciting opportunity for a Department Trainer to complete all training requirements and delivery of Food & Beverage training to ensure all relevant statutory, service, regulatory, industry standards are met and all staff are trained to a high level of competency.

Reporting to the Service Quality Manager of Food and Beverage, you will focus on developing and implementing successful strategies to enhance the Guest experience and empowering team members to create thrilling guest experiences and drive guest loyalty.

Skills and Experience

  • Conduct and co-ordinate all training and development requirements, including: training days, recruitment induction, induction and other company training as required and in line with the Service Quality Manager training requirements for the financial year.
  • Provide a Training Calendar for the year’s training requirements and communicate the training program to Food & Beverage Management.
  • Coach Food & Beverage Managers in maximising their training efforts emphasising on The Star service, culture and Forbes standards
  • Ensure efficient cost-effective acquisition and co-orientation of Food & Beverage Training, using approved external course providers where required.
  • Establish self as a point of contact for any training requirements within the Food & Beverage department
  • Coordinate the Food & Beverage induction for new starters ensuring onboarding is complete for all team members ensuring a smooth transition into the department
  • Coordinate self- paced learning modules, complete assessments and record training achievements.
  • Liaise with WH&S for delivery of all WHS training requirements.
  • Make recommendations as to the continued monitoring of employee adherence.
  • Deliver and coordinate emergency training and fire awareness training courses for the business to ensure adherence to all regulatory and business guidelines and provide refreshers on a regular basis.
  • Liaise with training providers for the conduct of external training as required.
  • Complete training checklists as required
  • Update all training manuals and training files as required.

Benefits
The Star allows you the opportunity to take advantage of free hot meals on shift daily, fully laundered uniforms, discounts to all venues on site, free light rail between The Star and Central, subsidised parking, opportunities to develop your career and other great benefits!

Join Australia’s leading integrated resort company!

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