Customer Insights & Strategy Manager

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It's an exciting to be joining the SKYCITY. Our Adelaide team is growing!

Summary about this job

Management

Company: SKYCITY Adelaide

Location: Darwin

Work type: Full Time

Salary: n\a

Phone: +61-7-7119-9792

Fax: +61-2-7475-6856

E-mail: n\a

Site:

Detail information about job Customer Insights & Strategy Manager. Terms and conditions vacancy

As South Australia’s Premium Entertainment venue, our job is to thrill, excite and give everyone the chance to win! Providing superior entertainment is what we do at SKYCITY Adelaide Casino, why we exist, and it applies to every aspect of our business.    In addition to our desire to provide superior service to our customers we want our employees to gain a highly satisfying career.

SKYCITY Adelaide Casino employs over 1,200 employees and offers more than 1,000 Electronic Gaming Machines, approximately 100 Gaming Tables, and a variety of bars and restaurants.  In order to remain one of South Australia’s premium entertainment venues we need a diverse range of talented and motivated individuals in every aspect of our business.

Our Marketing department are seeking an experienced Customer Insights and Strategy Manager to strategically develop the Adelaide Casino business. Reporting to the General Manager - Marketing, you will build not only the existing business but assist in the planning for the Adelaide Casino Expansion.

To be successful in the position you will possess the following:

  • Up to ten years experience working in an analytical position
  • 5-10 years experience working within casinos
  • Proven ability to impact on brand, business, marketing and customer experience strategies within
  • The ability to lead a team of Analysts, providing direction and mentoring
  • Ability to understand complex systems, processes and issues, with a high level of attention to detail;
  • Understand key business priorities and drivers and deliver actionable insights or propose new areas for investigation
  • Own customer and consumer data and advise teams across the organization to deliver key customer insights to make better decisions.
  • Demonstrated experience implementing strategies to promote and drive growth and customer engagement.

The successful candidate can expect a competitive salary between $150,000 and $180,000.

All successful candidates can expect excellent benefits and conditions of employment including free meals, uniform, subsidised dry cleaning, as well as free access to our online learning system that helps you develop yourself and your career.  SKYCITY Adelaide Casino expects candidates to demonstrate the flexible and adaptable attitude necessary to work in our dynamic and fast paced environment.

Please submit your application via the SKYCITY Careers website as applications are closing soon.

Kick start your winning career today!!

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