Food & Beverage - Duty Manager

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Pullman & Qantas have partnered to set a new standard in Domestic Airport Lounges. Operating lounges across two terminals the Brisbane Qantas Lounges

Summary about this job

Management

Company: Accor- Qantas First Lounge Sydney

Location: Brisbane

Work type: Full Time

Salary: n\a

Phone: +61-8-6361-7261

Fax: +61-2-9575-4291

E-mail: n\a

Site:

Detail information about job Food & Beverage - Duty Manager. Terms and conditions vacancy

  • Amazing AccorHotels benefits
  • Great career opportunity with a Global Company
  • Brisbane Airport Location

As a Duty Manager within the Lounge, responsibilities include:

·         Providing of total customer satisfaction through professional Leadership skills to ensure people feel special

·         Responsibility for your designated area, as well as anticipation of guests needs

·         Demonstration of versatility in responding to the guest requests to ensure they always leave satisfied

·         The ability to work with multi-functional teams with a common goal of the guest in the fore-front of all we do.

·         Demonstrated problem solving skills and the ability to liaise with relevant stakeholders for the successful operation of Lounge service    

·         Demonstration and delivery of our Values and Service Fundamentals. 

 

 

Essential requirements for these positions:

·         Ideally, tertiary studies in Hospitality, and Tourism or relevant Industry experience within a Five Star environment will be highly regarded. 

·         A Responsible Service of Alcohol Certificate

·         Residency in Australia for the past 12 months.

·         The ability to obtain Full Federal police clearance in order to work in restricted work areas.

·         Exceptional personal presentation standards

·         An appreciation and understanding of wine and food with solid experience in your previous workplace.

·         Previous proven Supervisory experience

·         The ability to be available to work a minimum 38 hours per week on average.

·         Flexibility in regards to your work availability (Including early morning & late night shift), as the Lounge operates 7 days a week, including public holidays.

 

If this sounds like the role you are looking for we would welcome your application.

 

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