Food & Beverage - Duty Manager
Pullman & Qantas have partnered to set a new standard in Domestic Airport Lounges. Operating lounges across two terminals the Brisbane Qantas Lounges
Summary about this job
Management
Company: Accor- Qantas First Lounge Sydney
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-8-6361-7261
Fax: +61-2-9575-4291
E-mail: n\a
Site: n\a
Detail information about job Food & Beverage - Duty Manager. Terms and conditions vacancy
- Amazing AccorHotels benefits
- Great career opportunity with a Global Company
- Brisbane Airport Location
As a Duty Manager within the Lounge, responsibilities include:
· Providing of total customer satisfaction through professional Leadership skills to ensure people feel special
· Responsibility for your designated area, as well as anticipation of guests needs
· Demonstration of versatility in responding to the guest requests to ensure they always leave satisfied
· The ability to work with multi-functional teams with a common goal of the guest in the fore-front of all we do.
· Demonstrated problem solving skills and the ability to liaise with relevant stakeholders for the successful operation of Lounge service
· Demonstration and delivery of our Values and Service Fundamentals.
Essential requirements for these positions:
· Ideally, tertiary studies in Hospitality, and Tourism or relevant Industry experience within a Five Star environment will be highly regarded.
· A Responsible Service of Alcohol Certificate
· Residency in Australia for the past 12 months.
· The ability to obtain Full Federal police clearance in order to work in restricted work areas.
· Exceptional personal presentation standards
· An appreciation and understanding of wine and food with solid experience in your previous workplace.
· Previous proven Supervisory experience
· The ability to be available to work a minimum 38 hours per week on average.
· Flexibility in regards to your work availability (Including early morning & late night shift), as the Lounge operates 7 days a week, including public holidays.
If this sounds like the role you are looking for we would welcome your application.