Hospitality Software Support and Installation Consultant
Hospitality software company seeking a new team member to provide exceptional customer service, consulting and support services to our client base.
Summary about this job
Management
Company: CMS Hospitality
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-4647-4949
Fax: +61-3-4030-7288
E-mail: n\a
Site: n\a
Detail information about job Hospitality Software Support and Installation Consultant. Terms and conditions vacancy
Are you a hospitality professional who loves the industry and loves to travel but want to share you skills and experience beyond one property or property group?
Do you thrive on solving problems and have a way to find a solution that works?
Can you learn new things quickly and learn new systems when you change properties?
If you answered yes to any of these questions, then click the apply button below.
CMS Hospitality is one of Australia's premier developers of software for the Hospitality Industry, with clients worldwide and offices in Sydney and London. We are currently looking to fill the position of Support and Installation Consultant based in our Sydney office.
Using Windows and Web based systems, we provide, support and install complete solutions to the software needs of the hospitality industry, including Front Office, Food & Beverage, and Conference & Banqueting.
Core duties and responsibilities include:
- Commitment to exceptional customer service.
- Respond to and resolve software support requests.
- Use your background to help clients apply their system to the demands of their business
- Provide telephone support, remote support and some on-site support.
- Install and configure software.
- Create training guides.
- Provide training on installed software on-site & remotely.
What you must have:
- A friendly and positive personality style.
- Love working in a team.
- Experience in the Hospitality or IT Industries.
- Proactive and self-motivated approach to work.
- Highly developed customer service and communication skills.
- Know the difference between control panel and command prompt.
- Troubleshooting skills and an aptitude for problem solving
- Flexibility & willingness to travel.
Even better if you do have:
- Experience with Guest Centrix Software
- An eye for detail
It would be an ideal role for a Front Office Manager, Duty Manager or Conference Executive who is looking to expand their horizons and skills. You bring your experience we will offer the training and a great salary package to get you into a challenging and friendly working environment.
Expressions of interest should include both a cover letter detailing relevant experience and a copy of your resume in either a Word or PDF format.