FRONT OFFICE RECEPTIONIST
A customer service position providing exceptional support to our guests. A team player with a can do attitude in a 4.5 star hotel environment.
Summary about this job
Front Office & Guest Services
Company: AP Hotel 1 Pty Ltd T/A Alex Perry Hotel & Apartments
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-2-1050-7538
Fax: +61-7-6276-4338
E-mail: n\a
Site: n\a
Detail information about job FRONT OFFICE RECEPTIONIST. Terms and conditions vacancy
Online reviews continually remark on the quality of friendly, efficient and proactive personalised service provided by our team of industry professionals.
We require a hotel professional with previous experience in a front office/ reception role gained in a 4 - 5 star hotel environment. The person we are looking for must be prepared to commit to this role for a minimum of 2 years and bring with them flexibility, professional expertise and the desire to provide the absolute highest level of guest service possible.
The successful applicant must have the right to work within Australia.
This is an end to end role - duties will include but not limited to:
- Providing a consistent high level of customer service
- Ensuring timely check in / check out of guests
- Guest reservations
- Maintaining accurate accounts and cash handling
A rewarding working environment will be provided in return for your diverse skills and experience in the following areas:
- A team-oriented approach
- Excellent presentation and grooming
- Strong organisational skills
- Exceptional interpersonal skills which will see you establish strong relationships with guests and colleagues
- Sound knowledge of Microsoft Office
- Availability to work a rotating roster of weekdays, weekends and nights is a must
- Experience with CMS Guest Centrix would be considered an advantage
In order to be successful in this role, you must have a passion for providing extraordinary customer experiences and determined to give 100% at all times!
Please Note: Only short-listed applicants will be contacted.
Anticipated start: July 2018
We are seeking to fill both a Casual & Full-Time Position.