Functions & Events Sales Manager

Summary about this job

Detail information about job Functions & Events Sales Manager. Terms and conditions vacancy

• Take control of your own career
• Multiple opportunities to grow in the organisation
• Manage leads and strive for new business

CHG Australia is in search for a Functions & Events Sales Manager to join our rapidly growing team, who can manage leads and strive for new business over multiple function spaces across South Melbourne. We are looking for someone motivated and enthusiastic about sales and events who can bring their passion for the industry to the position.

The successful candidate will work on range of special celebrations from birthdays to weddings, ensuring all guests have the most memorable experience we can offer from enquiry through to the day of the event.

This is an exciting opportunity for the right candidate to take control of their own career and can grow in a striving organisation. The ideal candidate should be able to go above and beyond the expectations of both the customers and the company.

Key Responsibilities will include but not limited to:

• Promptly and professionally responding to in-coming enquires via emails, website and phone calls
• Accurately qualify each lead, determining the most appropriate offers and spaces to propose that would meet all the customers’ needs
• Upselling and converting packages where possible
• Constant monitoring and updates of event pipeline, using event management software
• Ensuring all leads are followed up to convert enquires into sales opportunities
• Oversee the entire cycle of events from enquiry, negotiations, quotes, contracts, invoicing, run sheets and follow-ups.
• Helping clients understand food & beverage offering, capabilities of the venues and styling of spaces
• Tailoring unique offers to the client’s needs to ensure the upmost client satisfaction, in line with the offerings of the venues.
• Be available for client walkthroughs and site inspections, functions meetings and weekly operations meetings
• Be a part of networking events, tradeshows, and sales opportunities for the business
• Responsible for weekly financial targets on functions, bugeting and sales projections
• Work as a team alongside venue mangers, supervisors, finance and operation managers to ensure appropriate venue setups, bookings of site inspections and food and beverage arrangements
• Develop and maintaining relationships with customers and regular clients
• Organising and facilitating business relationships and functions
• Updating and developing internal procedures and booking processes

Experience and Attributes:

• At least 2 years in a similar sales position
• Experience booking, running and organising functions and events
• An eye for details
• The ability to convert enquiry to bookings
• The desire to exceed targets and drive functions
• Strong customer service and communication skills, in person, over phone and email correspondence
• Can work under pressure and with tight deadlines
• Ability to work independently and as part of a team
• Organised, process driven and methodical
• Approachable and bubbly personality
• Familiarisation with Event Temple or similar functions organisation software is desirable but not a necessity