Food & Beverage Supervisor - Full Time

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Join Canberra's most iconic and elegant hotel steeped in history. Join Australia's fastest growing hotel group as our new Food & Beverage Supervisor!

Summary about this job

Waiting Staff

Company: TFE Hotels

Location: ACT

Work type: Full Time

Salary: n\a

Phone: +61-7-1718-6318

Fax: +61-8-9863-5291

E-mail: n\a

Site:

Detail information about job Food & Beverage Supervisor - Full Time. Terms and conditions vacancy

Hotel Kurrajong

Built in 1926, Canberra's Hotel Kurrajong is steeped in history. The one time residence of Australian Prime Minister Ben Chifley, the hotel has been meticulously renovated, paying homage to the style, design and lifestyle of 1920s Australia. Here guests are treated like VIPs. There's a fuss made on arrival, a sense of occasion where history and art are celebrated.

Hotel Kurrajong Team Members are very aware of the Hotel's unique history, imparting historical information and anecdotes to guests where the occasion demands. With exacting courtesy and attention to detail, Team Members assure every guest, every day that they made the right decision. If you'd love to be a part of the exceptional spirit that is Hotel Kurrajong, we'd love to hear from you.

Are you nodding to these questions? Are your instincts screaming "yes!"? If you love staging awesome dining experiences and leading a team in a fast-paced environment then be part of something fantastic at Hotel Kurrajong as our new Food & Beverage Supervisor.

About the Role

  • Ensure all guests expectations are exceeded and actively encourage and collate guest feedback to ensure service benchmarks are being achieved.
  • Be responsible for the day to day leadership and supervision of F&B team members 
  • Be responsible for the opening and closing duties and ensure correct cashiering procedures are followed in accordance with hotel standards.
  • Coordinate and allocate duties for all service periods and ensure outlet is set up as per departmental guidelines.
  • Ensure all team members have a sound knowledge of all menu and wine items available, and have the ability to offer suggestions, recommendations and where possible up-sell food and beverage items.
  • Ensure guest complaints are resolved in a prompt and efficient manner and escalated as required.
  • Ensure service stations are maintained with adequate supplies to service forecasted patronage;
  • Ensure a high quality F&B product is consistently being produced, adhering to correct food safety standards.
  • Assist with management of Micros or POS system to update items, prices, logins and system maintenance.

In order to hit the ground running you will have:

  • Prior experience in staging awesome food & beverage experiences in a bar, restaurant or hotel setting as a F&B Supervisor or Team Leader
  • Your have excellent communication skills, with a strong focus on guest satisfaction
  • You have proven experience in leading a successful team and an ability to thrive under pressure and work in a fast paced environment
  • You lead by example, are hands on and can instil a sense of fun in the workplace
  • You have a great sense of style and immaculate presentation and grooming
  • You love food & drink and take a keen interest in the latest trends, the hottest new venues and stay across ever-evolving guest expectations
  • You're available to work various shifts, including nights, weekends and public holidays
  • You hold a valid & current Responsible Service of Alcohol (RSA) Certificate 
  • Full Australian working rights is a must
  • You have full weekend and weekday availability and are happy to work both AM and PM shifts.

Above all, you are motivated to take full ownership of the role and progress with the company!

An Opportunity Kurrajong

As a TFE Team Member, you'll be part of a hugely successful Australian-based company. TFE Hotels is a leading international hotel operator and the fourth largest in Australia.  TFE Hotels' brands include Travelodge Hotels, Adina Apartment Hotels, Medina Serviced Apartments, Rendezvous Hotels and The TFE Hotels Collection including Hotel Kurrajong in Canberra.

It means opportunities to be creative, innovative and grow with the company across a wide network of hotel brands and locations, with generous employee benefits as well.

We aim to meet our customer's needs with honesty, integrity and care. That requires a commitment to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay. It's working. With more than 50 years in hotel ownership, management and development, TFE has more than 2200 team members in 70 key destinations around the world.

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