Manager of Support Services
A newly created role, responsible for the effective management of the Housekeeping, Catering and Maintenance functions of BCS based in Wauchope.
Summary about this job
Management
Company: Bundaleer Care Service Ltd
Location: Port Macquarie & Mid North Coast
Work type: Full Time
Salary: $80,000 - $99,999
Phone: +61-8-1596-7992
Fax: +61-3-5833-7266
E-mail: n\a
Site: n\a
Detail information about job Manager of Support Services. Terms and conditions vacancy
Manager of Support Services
Bundaleer Care Services (BCS) has an ambitious growth strategy and requires an Operations Services Manager. This is a newly created role and is responsible for the effective oversight and management of the Housekeeping, Catering and Maintenance functions.
Reporting directly to the General Manager, Clinical Innovation you will:
- Lead, train and motivate staff to achieve exceptional performance levels
- Plan and deliver operational growth in line with Bundaleer’s strategic vision
- Have the ability to design and implement effective process improvement practices
- Effectively manage resources that include finance, people and capital (under the Operations business units) to meet the agreed performance levels, budgeted outcomes, KPIs, security and continuous improvement in quality.
- Make recommendations to the Executive with respect to policies, programs, standards and key performance targets in line with the overall objectives of BCS.
- Build strong working relationships with staff, management, residents, families and suppliers.
- Develop and maintain high standards, while minimising risk.
- Ensure all health, safety and hygiene policies, procedures and legislation are adhered to.
This is a challenging role that requires a passion for service delivery and a thorough understanding of relevant standards, regulations and legislation.
If you have:
- Previous experience in a hospitality operations management role. (e.g. Hotel/Resort/Facility or equivalent)
- A desire to deliver exceptional customer service
- University qualifications in Business or a related discipline, whilst not essential, would be highly regarded.
- Demonstrated ability to lead and manage a team
- Highly developed interpersonal communication skills
We would love to hear from you!
On offer is an excellent range of benefits including:
- Competitive salary package including non-profit salary sacrifice available to reduce tax and increase your take home pay
- An opportunity to work with a great team and make a real difference
- A community based culture and the opportunity to develop long-term relationships within the community
- A beautiful location in the flourishing Hastings region
To find out more please contact Ken Ritchie, General Manager – People and Culture, on (02) 6586 9833
The closing date for this position is midnight, Sunday the 22nd July 2018.