Night Auditor - Part Time
If you have exceptional customer service & high attention to detail, we want to hear from you! Now on the hunt for our newest night-time superstar!
Summary about this job
Front Office & Guest Services
Company: TFE Hotels
Location: Newcastle, Maitland & Hunter
Work type: Part Time
Salary: n\a
Phone: +61-8-3865-7215
Fax: +61-7-2472-7135
E-mail: n\a
Site: n\a
Detail information about job Night Auditor - Part Time. Terms and conditions vacancy
Travelodge Hotel Newcastle
At Travelodge, we're all about being 'Refreshingly Simple'. It's more of what people want, and less of what they don't need. We create a modern hotel experience that's generous, comfortable and genuine. And that's where you come in. Our guests aren't pretentious and neither are you. We put a high priority on first impressions, and as a Travelodge Team Member, you totally get that. You're helpful without being overbearing, cheerful without the put on smile. Travelodge is an iconic name in hotels. There are 17 Travelodge hotels in 9 locations around Australia. If you're smart, have a good sense of humour and love a busy, constantly changing work atmosphere where there's never a dull moment, we'd love to hear from you.
About the Role
Travelodge Hotel Newcastle have an opportunity for an enthusiastic and career driven team player to join their team as a Night Auditor. The main duties and responsibilities include but are not limited to the following:
- Audit the daily activity of front office and food & beverage operations in accordance to policies and procedures
- Provide accurate and up to date financial and yield reports as directed
- Night management of hotel operations in the absence of department HODs
- Ensure guest feedback is recorded accurately per operational standards and any matters requiring action are resolved in a prompt and efficient manner
- Ensure guest security and privacy is maintained at all times
- Actively contribute towards reaching agreed hotel targets and objectives
About You
- With a minimum experience of 1 year within the industry you will enrich the creation of ultimate memorable moments for the guests who are at the heart of everything we do
- You are a self-motivated person and nothing drives you harder than challenging the process
- Solid and independent character that articulates the team work while working shoulder to shoulder
- Your grooming and personal presentation sets you apart from the herd
- Available to work night shifts from 11:00pm to 7:00am
Big Picture. Big Opportunities
As a Travelodge Host, you'll be part of a hugely successful Australian-based company. TFE Hotels is a leading international hotel operator and the fourth largest in Australia. TFE Hotels' brands include Travelodge Hotels, Adina Apartment Hotels, Medina Serviced Apartments, Rendezvous Hotels and The TFE Hotels Collection including Hotel Kurrajong in Canberra.
It means opportunities to be creative, innovative and grow with the company across a wide network of hotel brands and locations, with generous employee benefits as well.
We aim to meet our customer's needs with honesty, integrity and care. That requires a commitment to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay. It's working. With more than 50 years in hotel ownership, management and development, TFE has more than 2200 team members in 70 key destinations around the world.