Senior Reservations Sales Agent
Acting as a product specialist you will drive sales through our inbound call centre and pro-actively sell through leads with our existing customers.
Summary about this job
Travel Agents/Consultants
Company: The Travel Corporation
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-1564-7331
Fax: +61-3-1639-9739
E-mail: n\a
Site: n\a
Detail information about job Senior Reservations Sales Agent. Terms and conditions vacancy
- Join a Global company with career progression opportunities
- Attractive salary and travel benefits
- Newly created role to make your own!
The Company
The Travel Corporation is a leading travel company compromising of well known travel brands such as Contiki, AAT Kings, Trafalgar, Busabout, Adventure World, Creative Cruising, Uniworld Cruising and Insight Vacations. It is comprised of 40 sales offices and 10,000 team members globally, whilst serving over 2 million customers annually across more than 70 countries.
The Brand
AAT Kings operate as a leading tour provider specialising in Australia and New Zealand. Offering tours to iconic destinations such as Ayers Rock, Kakadu, The Kimberly, Milford Sound, and Franz Josef Glacier; AAT Kings offer unparalleled service to a diverse and global customer base.
The Role
Acting as a product specialist for our suite of Guided Holidays and our luxury boutique collection, Inspiring Journeys, you will provide exceptional service and drive sales through our inbound call centre as well as pro-actively following leads with our existing customer base.
You will be a passionate brand ambassador and promote our products and values with all interactions. Comprehensive training will be provided to set you up for success and your drive and motivation will see you meet and exceed sales and service targets.
Bookings and enquiries will come from multiple channels and may include flights, rail journeys, accommodation and transfers in addition to AAT Kings products. All will be handled efficiently and accurately to ensure a smooth and enjoyable customer experience.
You will also be required to manage and maintain a sales database to deliver sound lead management. Open communication with your team and other stakeholders throughout the business will assist in the continuous improvement process.
The Candidate
You will be passionate about travel and bring a proven track record in consistently exceeding KPI’s for sales and service. You will be a strong communicator who projects enthusiasm, confidence and professionalism. Targets and deadlines will be met consistently with your exceptional organisation and time management skills. As a product and destination specialist, you will take pride in maintaining accurate, up to date and detailed information.
12 + months working experience in a retail/wholesale/airlines environment will set you apart from the pack! Those with Australia/New Zealand tourism experience and/or CRM products such as Salesforce will be highly regarded.
In return, we offer a competitive salary, learning and development opportunities as well as the backing of one the world’s largest travel companies with a truly global presence. Travel benefits are also available!
If you love travel and you’re interested in utilising your expertise to promote our backyard then this could the role for you. APPLY NOW!