Customer Service - Gaming
At Wenty Leagues, our employees are VALUABLE and important to us! Come and join our customer service team in Gaming
Summary about this job
Gaming
Company: Wentworthville Leagues Club Ltd
Location: Sydney
Work type: Casual/Vacation
Salary: $26.13 – 29.44 Mon-Fri / $31.37 Sat / $36.59 Sun
Phone: +61-7-6953-9148
Fax: +61-3-8606-5767
E-mail: n\a
Site: n\a
Detail information about job Customer Service - Gaming. Terms and conditions vacancy
- Are you looking for STABILITY? We offer a CONSISTENT 15-25 hours/week!
- ESSENTIAL 24/7 availability incl. shifts finishing up to 7:00am
- Meal Allowance and other great benefits
- Are you looking for STABILITY within a FUN Hospitality Environment? We offer a CONSISTENT 15-25 hours/week with the ability to pick up extra hours!
- ESSENTIAL 24/7 availability incl. shifts finishing up to 7:00am
- Meal Allowance and other great benefits
At Wenty Leagues, our employees are valuable and important to us! We offer our team:
- Stability, with regular and consistent hours
- Education and training
- Development and career progression
- Meal allowance
- Supplied uniform plus a laundry allowance
- Staff room with free soft drinks, tea, coffee, PCs, TV, arcade game and pool table
- Free WIFI
- Free onsite parking
Wenty Leagues is currently amongst the top 10 Clubs in NSW with over 65,000 members. We are passionate about quality service delivery and are driven by the vision of being our community’s venue of choice for EXCEPTIONAL HOSPITALITY.
Our values are Belonging! Consistent! Adaptable! Friendly! Professional!
We are currently undertaking a journey of expansion to become Western Sydney’s premier hospitality venue. We are looking for people that are passionate about customer service, champion our values and bring their own unique experience and skills to our team.
As a member of our Gaming Team you will report directly to the Gaming Floor Manager. You will be required to:
- Providing exceptional customer service to our members and their guests
- Serve and assist customers across our large indoor and outdoor gaming floor
- Promote, upsell and cross sell Wenty League's products, services, facilities and membership
- Cash handling and PDA/Tablet usage
- Assist with minor machine faults
- Assist with housekeeping including general pick up of used glasses, plates and rubbish
- Promote and adhere to the Clubs compliance obligations and Internal Club Practices
- Keep our facility clean, tidy, hygienic and safe
Essential skills and experience for these positions:
- Energy with a positive can-do attitude!
- Customer service experience in a hospitality, retail or other face-to-face industries
- 24/7 availability to work weekends and shifts finishing up to 7:00am
Beneficial skills and experience for these positions:
- Fluent in Chinese languages (Cantonese and/or Mandarin)
- Gaming experience
- Experience using IT communication devices e.g. PDAs, buzzers, computers, electronic touch screens
- Complaint handling and resolutions
Please note, to be considered for this position you must be available to finish shifts up to 7am Monday to Sunday.
Required Qualifications:
- Current RSA & RCG Competency Card
These positions are casual roles and will not last long. Do not wait – apply today!
Please note that only shortlisted candidates will be contacted.