Customer Service/ Administration Coordinator

Summary about this job

Detail information about job Customer Service/ Administration Coordinator . Terms and conditions vacancy

The Sandwich Group

Footscray (Mon – Fri 9.00- 5.00)

About Our Company: Established in 2001, we are a Wholesale Sandwich Manufacturing Business that have secured and maintained a reputation, for quality products and reliable service.We hold a diverse client base ranging from retail outlets, corporate clients and commercial catering companies.

About the Role: Reporting to the Office Manager and Directors you will work as part of a small team and be responsible for delivering an exceptional customer service experience.

Duties Will Involve (But Not Limited To) the Following:

• Answering incoming calls
• Daily data entry of customer orders
• Daily Production of Invoices / Statements / Product Labeling
• Calling  and liaising with existing customers for orders
• Liaising with new customers
• Communicating internally with production and dispatch teams
• General office duties/ maintenance of office consumables
• Administrative support as required to various departments

Skill requirements: To be successful in this role you will have:

• Excellent time management, customer service and attention to detail
• Strong written and verbal communication skills
• Independent and proactive   problem solver
• Highly organized and able to work with a small team and autonomously
• Be proficient with Microsoft Office (Excel and Word)

Highly Regarded***Previous experience in Administration in  Food Manufacturing , Event Coordinating or Commercial Catering business will be extremely well regarded.

We thank you for your application in advance and note that only those people short listed for the role will be contacted.